Orange Mailer Reviews in May 2025: User Ratings, Pros & Cons

I love this company

I love this company! I can print batch labels easily. I only gave 4 stars because the instructions for batch labels was confusing and I had to contact them for help a couple of times to figure out how to use it. Ever since.....clear sailing!

It's the simple program that I enjoy

It's the simple program that I enjoy. Plus the assortment of package sizes and shipping choices. if the USPS had sense enough to offer all of those rates online, they would'nt have to keep begging for money!! until that day, I will enjoy OrangeMailer.

Simple and highly accessible tool

PROS: Users only need to follow a simple step-by-step process to be able to get postage. It is straightforward and requires very little time. CONS: Nothing. On the contrary, I very much appreciate its straightforward design.

"Terrible Customer Service"

What do you like best about Orange Mailer? I am very unsatisfied with my experience. What do you dislike about Orange Mailer? They don’t sell postage that has the right info, according to USPS. Several examples of people having their account canceled for complaining. Don’t work with customers to find solutions. What problems is Orange Mailer solving and how is that benefiting you? They sold me the wrong label, ignored my messages, then canceled my account and refuse to let me access my ...

Horrible Experience

I was looking for an alternative to Stamps.com so I signed up for the free plan to test out Orange Mailer. I do a lot of mailing and shipping and requested to enable the batch printing to test that out too before upgrading to a paid plan. I received a one-word email in response that just said “declined.” I then reached out to their customer service live chat to see what I needed to do to enable it. Customer service was extremely rude and said things like “well this is a free service” and ...

Goodbye Orangemailer, hello Stamps.com!!

I had great expectations for these guys. I had been using Stamps.com but my startup project wasn't generating enough traffic to warrant their $17.95 a month so I switched to Orange. Apart from a few glitches and buggy online software, which they fixed quickly, I was happy. My prices, published on our website included postage but very close to our cost. All was good for a month or two and business started picking up. I ship a standard item mostly domestic but 20% international. One day, ...

I am old and electronics are not my…

I am old and electronics are not my forte. But a gentleman at Orange M was patient we me and got me going. So, no thanks to the USPS, I can once again print 1st Class postage labels for my sales on line.

Great Timesaver

Straight forward and easy to use. A great time saver, especially during busy holiday periods.

Great Timesaver

Straight forward and easy to use. A great time saver, especially during busy holiday periods.

I just wanted something to print…

I just wanted something to print postage. Not have to enter the addresses of where it's coming from or going to. Just print a stamp.