Oracle CX Commerce Reviews in May 2025: User Ratings, Pros & Cons

"Oracle Commerce (ATG)"

What do you like best about Oracle Commerce? The product architecture, ability to support cross channel commerce, scalability, module/business users tools to support the commerce application, OOB components and ability to integrate with other systems for fulfillment, OMS etc. What do you dislike about Oracle Commerce? Support offered by Oracle, training and documentation etc Recommendations to others considering Oracle Commerce: Definitely one of the best products in the market What ...

"brand new but so far so good"

What do you like best about Oracle Commerce? ease of use. I haven't had much exposure yet but so far I'm very encouraged by what I've experienced What do you dislike about Oracle Commerce? haven't used enough to get a solid set of complaints yet! What problems is Oracle Commerce solving and how is that benefiting you? still in training but the flexibility and ability to develop a targeted & personalized focus/approach is very promising

"Oracle ATG Business User Tools are Best In Class"

What do you like best about Oracle Commerce? Biz users have the tools needed to tweak or change existing site experience relatively easily. You do not need to get on the radar of your programming staff to implement changes for you. You can improve the site user experience quickly, easily, and effectively. What do you dislike about Oracle Commerce? It can be challenging if any of your coworkers are utilizing the same assets you are in current projects that are not yet in production. When you ...

"Oracle ATG Improves Over Time"

What do you like best about Oracle Commerce? The ability to contain so many products and allow for efficient ecommerce. What do you dislike about Oracle Commerce? The bogging down of the system when updating content. This was a couple of years ago, so it may have improved since then. But at the time we could not make content changes during the day, otherwise ATG may have crashed. What problems is Oracle Commerce solving and how is that benefiting you? Massive ecommerce for a large style company.

"An Enterprise-Class Solution that Delivers Results"

What do you like best about Oracle Commerce? After working with several enterprise-class eCommerce production sites, Oracle ATG is far and away the most comprehensive and user-friendly commerce engine in the marketplace. Oracle continues to make significant investments in the product suite with its acquisition of Endeca and Experience Manager and has thoughtfully built those best-in-class systems into the core Oracle ATG product. As other reviews have mentioned, you need to find a solid ...

"ATG Enterprise Grade"

What do you like best about Oracle Commerce? ATG is enterprise grade software. It has to be, an installation with support will typically cost $1 Million. Many large eCommerce sites run ATG and can handle high load and many transactions securely and reliably. What do you dislike about Oracle Commerce? ATG is too expensive and complex for some situations. For simpler eCommerce sites and especially for sites that don't use eCommerce a custom solution or open source eCommerce package should be ...

"The platform is great but you need to work with the right developers."

What do you like best about Oracle Commerce? The platform is very powerful and offers lots of opportunities on the website. I like the use and ease of BCC and the projects system. Endeca Experience Manager is a great tool although unfortunately we haven't implemented it yet. What do you dislike about Oracle Commerce? I don't like the lack of integrations between Oracle systems. We've had issues with integrations between Oracle ATG and Oracle EBS. Right now the overall cost of the systems ...

"ATG platform - great features but cumbersome and not user friendly"

What do you like best about Oracle Commerce? Integration with our EBS system, powerful tool What do you dislike about Oracle Commerce? BCC is old and outdated difficult to use, not user friendly - need a programmer a business user can do very little to truly effect change on the site Recommendations to others considering Oracle Commerce: Other systems cost less to maintain and are easier to use. Do your homework and convince your executives to go with something else. What problems is Oracle ...

"Strong platform but it could be easier to use"

What do you like best about Oracle Commerce? flexible system but it is not intuitive. What do you dislike about Oracle Commerce? the backend of the platform is hard to use. Recommendations to others considering Oracle Commerce: Love the addition of Endecca What problems is Oracle Commerce solving and how is that benefiting you? The system works and has few bugs, we have used to power our ecommerce site for the last 4 years.

"Could use UI improvement"

What do you like best about Oracle Commerce? I love the uploader feature. It makes creating campaigns and uploading images and file assets easy. What do you dislike about Oracle Commerce? I dislike our "Merchandising" tab. It is so slow and takes a few minutes to load anything that you search for. I dislike how we must create promotions using "Merchandising". I also dislike how we cannot view promotions in "Nutrisystem" What problems is Oracle Commerce solving and how is that benefiting ...