Opsgenie Reviews in June 2026: User Ratings, Pros & Cons

Good and easy app to centralize monitoring

What do you like best? We have lot of monitoring applications around all our environments (different domains, apps, O.S., Databases) and we are able to receive and handle alerts/warnings from all them with this app What do you dislike? I cannot add notes very easily as I want from the cellphone, sometimes the add note doesn't appears Recommendations to others considering the product: Very good and fast application, easy to use and to share information. We have lot of monitoring ...

Nice app.

What do you like best? Very easy to use and operate. Nice interface as well. What do you dislike? Sometimes, it got stuck, may be that is network problem. Recommendations to others considering the product: NA What problems are you solving with the product? What benefits have you realized? NA

Highly recommended service for companies

What do you like best? I like how OpsGenie will alert you for a certain amount of time and will alert others in the group if OpsGenie didn't receive an acknowledgement for the original alert. We have it set up to message the person on call - call the person - then call the manager on duty - then call the whole department. What do you dislike? I sometimes think the calendar on the web interface can be more user friendly but I personally don't have any major issues. What problems ...

Easy Integrations and Alert Management

What do you like best? OpsGenie's reliability has never been a concern. Alerts are timely and easy to manage. What do you dislike? The mobile app continues to show it's age, has numerous UI logic and flow issues that make it cumbersome to navigate. Also... no landscape on iPad... why? Recommendations to others considering the product: Take the time to create teams and understand how escalations work with schedules. Things can get complex if you don't plan ahead. What problems ...

I use OpsGenie as a Systems Engineer everyday

What do you like best? Team based groups, with scheduling timelines and calendars. What do you dislike? General alert fatigue, just like with any other monitoring system. Can't live without it and can't stand alerts blowing up notifications when systems go down but let's face it.. it's needed and required. Recommendations to others considering the product: At least "trial it". It is very feature full and can be as simplified or complex as you make it. The mobile app is also great ...

Excellent event management system

What do you like best? OpsGenie is extremely flexible, with lots of possibilities for customizing how alerts are routed. The team is extremely friendly and responsive, and has always responded quickly to questions, suggestions and requests for information. What do you dislike? The lack of a hosted offering. For a big company, there can be concerns about sending sensitive information such as hostnames, IP addresses or usernames to an external entity. Being able to host an instance of ...

Does the job but doesn't excel

What do you like best? Team sheduling (with temporary reassignments), lots of plugins What do you dislike? Would like to have a better alert panel with in-your-face status and severity. I. e. clear color indications visible from across the room. What problems are you solving with the product? What benefits have you realized? Transitioning to Opsgenie as primary on-call tool for scheduling and alerting

Prakash-Cloud Manage

What do you like best? Easy to use and user friendly. Quick to access What do you dislike? No dislikes as of now. everything looks good Recommendations to others considering the product: This product is good for Oncall system, We have been using since 1 yr and we didn't see any challenges, Good support. What problems are you solving with the product? What benefits have you realized? Oncall Schedule, We are using excel file and hard to get latest details. With Opsgenie, we are ...

Opsgemie

What do you like best? Sheduling and mobile app features. Intuïtitif What do you dislike? Adding reading notes in app is to hard. Should be faster accesable. Recommendations to others considering the product: Handy andere had good integration with other framework s aquarium What problems are you solving with the product? What benefits have you realized? Calls from cliënt, nog more calling around andere depending on good Will but clear agreements

Good tool for on call rotation

What do you like best? I don’t need to hand around an on call phone. What do you dislike? On IOS I cannot override the volume of the phone for alerts What problems are you solving with the product? What benefits have you realized? We have our on call rotation managed via OpsGenie