Opensense Reviews in May 2025: User Ratings, Pros & Cons

Rewarding experience

What do you like best? Consistent Branding across all devices. What do you dislike? Have not come across any experience to reference just yet Recommendations to others considering the product: I have not used the analytics capabilities of the system however, the email signature was executed well and exceeds our expectations. What problems are you solving with the product? What benefits have you realized? Being able to have our email signature applied when sending ...

Opensense Changes your business

What do you like best? What is there not to like!!! Email tracking, link tracking, website tracking, run special banner, create amazing signatures What do you dislike? Nothing I love everything about it! There is nothing to dislike about this product it does everything you could ask for Recommendations to others considering the product: Buy It! You Will Love it! What problems are you solving with the product? What benefits have you realized? Knowing is people open ...

Ruined email deliverability, and signed a contract that they voided after 6-months.

What do you like best? It was hands down the worst SaaS customer service experience I've had in the last 5 years. What do you dislike? The inability to deliver emails. The fact that they did not honor the contract that they created and sent to us. What problems are you solving with the product? What benefits have you realized? Trying to get emails to send again.

Great Customer Service

What do you like best? I like that we can target different market segments for different campaigns. Customer service is also very nice! The team is very quick with responding to any and all of my questions. What do you dislike? If you are not very tech savvy it is a bit difficult to upload and change your own banners. But the customer support team is always there to help out with any and all questions you might have in a timely manner What problems are you solving with the ...

Great cost benefits with tons of features

What do you like best? The flexibility of features that's included, with a design manager, custom fields, if/then logic, groups of users to define a signature for each of them, etc What do you dislike? It's a bit hard to understand at first, but then it gets better What problems are you solving with the product? What benefits have you realized? More flexibility, more features for a reasonable price.

Great results. Really professional and attentive.

What do you like best? The process was and carried out fairly quickly. The design team was on hand to fine tune the design exactly how wanted and the follow-up team ensured the rollout went smoothly. What do you dislike? Even though the whole process is designed to be simple, some steps were slightly convoluted, and I found that some things were unclear and not explained as well as they could be. Despite the design team getting the design done exactly how we wanted, it did take a ...

Great insight, better connections

What do you like best? I love the insight of when a user opens and interacts with the emails and attachments. It help identify proper follow up times and is a great indicator of intent What do you dislike? I wish I could have a manager view to see how my teams are doing What problems are you solving with the product? What benefits have you realized? More Sales

Email Signatures without Formatting Issues

What do you like best? I enjoy that I no longer have to fear about email signature formatting across our entire company. Also, love how we can customize the email signatures based on our CRM information. What do you dislike? I wish there was a way to see the actual output of the email signature when sending it rather than the shortcode. But it's a worthy tradeoff and makes sense why it can't be outputted since everything happens at the server level with opensense and outgoing ...

Simple tool for email signatures

What do you like best? It is a pretty straightforward tool for implementing email signatures across the company. Support is also very quick and responsive if you have any issues. What do you dislike? Downside is that there is limited documentation available in the knowledge base. It would be helpful to be able to preview an email signature to make sure it is working. Reporting could be more robust. It is difficult to perform any A/B testing as you cannot segment the audience in the ...

We don't worry about signatures now

What do you like best? Before Opensense we had chosen another vendor and ended up replacing it within 6 months. We haven't had any issues with images not showing up or any technical problems at all. This will enable us to be more creative with signatures and use them as a marketing tool. What do you dislike? Some of the workflows aren't intuitive and can be intimidatingly complex for non-technical folks. That said the UX is much better than our previous solution. ...