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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 871-880 out of 2093

NC

Nicholas C

10/17/22

5 out of 5

"Affordable, Feature Rich Phone"

What do you like best about OpenPhone? Auto-reply text messages. Multimedia messaging. General reliability. User interface on Web, Mobile, and Desktop is consistent and nice to look at. Competitors are clunky and less reliable.

AU

Anonymous User

10/15/22

4.5 out of 5

"First Time Experience"

What do you like best about OpenPhone? The most helpful thing is that when I signed up my number was ready to use and I got the option to change my phone number. The ease of the service is the and the price is not bad at all.

JM

Jim M

10/14/22

5 out of 5

"Great customer support"

What do you like best about OpenPhone? The customer support and assistance throughout a long process was great. What do you dislike about OpenPhone?

AU

Anonymous User

10/13/22

5 out of 5

"Great Virtual Phone Option"

What do you like best about OpenPhone? Cell reception isn't good at my house. OpenPhone gives me the ability to stay connected using my WiFi. What do you dislike about OpenPhone?

WW

Wesley W

10/12/22

4.5 out of 5

"A useful tool to simplify engagement across your team"

What do you like best about OpenPhone? I like how Open Phone gives us a centralized number that my entire team can access for voice and SMS communications with our customers. The dedicated app makes it easy for my team to maintain coverage across different time zones.

AU

Anonymous User

10/12/22

0 out of 5

"It's filled with bugs, as a salesperson i keep losing time and money because of this platform."

What do you like best about OpenPhone? It's affordable and that's all, i can't think of anything else. What do you dislike about OpenPhone?

MB

Maggie B

10/12/22

5 out of 5

"Great customer support and affordable plans!"

What do you like best about OpenPhone? OpenPhone's customer support is top notch - quick, courteous, and helpful. The phone plans they offer are very affordable and the app is easy to use! I highly recommend OpenPhone!

NW

Nate W

10/11/22

5 out of 5

"Reliable service with excellent customer service"

What do you like best about OpenPhone? Their customer service is very responsive, has multiple people looking after issues, and is usually helpful within the first or second response.

LN

Lina N

10/11/22

4.5 out of 5

"Good phone app"

What do you like best about OpenPhone? It works well and phone calls are good. No static, and no lagging. You can also use it for SMS which is quite useful. What do you dislike about OpenPhone?

BF

Brett F

10/11/22

5 out of 5

"Great for those who need multiple numbers but don't want to carry around multiple phones"

What do you like best about OpenPhone? Being able to use my home mobile phone number with ease while being out of country. What do you dislike about OpenPhone?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].