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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 831-840 out of 2093

LW

Lindsay W

11/07/22

4.5 out of 5

"Top Notch"

What do you like best about OpenPhone? Ease of use, platform layout, visibility across my team, the text function What do you dislike about OpenPhone?

AU

Anonymous User

11/07/22

4.5 out of 5

"customer service responded quickly and effectively"

What do you like best about OpenPhone? customer service - quick, kind, helpful. What do you dislike about OpenPhone?

DR

Diego R

11/07/22

5 out of 5

"Really satisfied on finally finding an IP telephony company that allows me to manage my business"

What do you like best about OpenPhone? Definitely interface and the friendly UI. The way I can manage my team and clients in a single platform it makes everything so much easier. I have a teammate who is almost an elderly person and learned to use the software really quickly from the start, that helps me focusing on business instead of training my employees. Communication, is the most important factor for me and this platform permits me to communicate with my US clients efficiently. I see ...

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KS

Kelly S

11/07/22

5 out of 5

"The best virtual phone service hands down"

What do you like best about OpenPhone? The user experience is very modern and the features are very useful. I also like that I can use Zapier to add contacts and send automated messages when triggered with other software.

JC

John C

11/06/22

5 out of 5

"The only business voip phone solution you need"

What do you like best about OpenPhone? Price is fantastic because everything is essentially available at no extra cost. I can record calls, set my voicemail, text freely, keep notes as if it were a CRM, and its user interface is simple and friendly but powerful. I haven't even touched on the integration with zapier and slack.

AU

Anonymous User

11/05/22

4.5 out of 5

"Google Voice Killer"

What do you like best about OpenPhone? Multiplatform Client. Ease of setup. Customer Support (you get to speak with real people, rather than being shunted off to a un-helpful help system)

JK

Jonathan K

11/05/22

5 out of 5

"Open Phone has been a seamless solution for my business"

What do you like best about OpenPhone? I like that I can create any area code I need and switch easily from number to number without having to go through a logging out/ logging in process each time I want to use a different line.

GP

Guy P

11/04/22

4.5 out of 5

"OpenPhone, a Lifesaver"

What do you like best about OpenPhone? We like the fact that the entire team is able to directly communicate with clients without going through management What do you dislike about OpenPhone?

AU

Anonymous User

11/04/22

5 out of 5

"The best solution on the market for a business line."

What do you like best about OpenPhone? OpenPhone provides me with the solution for handling business inquires through a secure and stable business line. Features that are important in running my business include:

NK

Nancy K

11/03/22

5 out of 5

"Exactly what my business needs!!"

What do you like best about OpenPhone? Exactly what my business needs!! Simple plateform and easy to use. Phone app is great and the client service is amazing! What do you dislike about OpenPhone?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].