OpenPhone Reviews in July 2026: User Ratings, Pros & Cons
Streamline your business calls, anytime, anywhere.
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Starts from $10 / User / Month
OpenPhone Reviews & Ratings
OpenPhone pros and cons
Reviewers describe an intuitive, polished interface that is easy to set up and use.
Customer service is frequently praised as responsive and helpful.
Users find it economical and affordable compared to alternatives like RingCentral and Line2.
Collaboration features like shared threads and SMS help teams support customers together.
One long-term customer found support frustrating and slow when technical issues arose.
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Showing 821-830 out of 2093
AU
Anonymous User
11/11/22
"Totally exceeded my expectations!"
What do you like best about OpenPhone? Super intuitive and easy to use, love the snippets and how it syncs all my contacts seamlessly. Also the app experience is fantastic, dark mode is awesome, use it daily.
KB
Karrah B
11/11/22
"Essential for my business"
What do you like best about OpenPhone? I like having an Open phone account, so I keep my professional and personal #'s separate. I like how I can use the app on my phone or log into a computer. As a travel agent, I sometimes need to be on the phone on hold with multiple suppliers, so it's great to have an extra #.
SO
Scott O
11/11/22
"Excellent software for VoiP calls"
What do you like best about OpenPhone? I love how easy to use the platform is and how good the quality of the calls is. What do you dislike about OpenPhone?
AU
Anonymous User
11/10/22
"Excellent customer service and platform"
What do you like best about OpenPhone? I love how they always strive to give the best experience to their customers. What do you dislike about OpenPhone?
AU
Anonymous User
11/10/22
"OpenPhone is a very reliable software for support. I've been using it for months now and I love it!"
What do you like best about OpenPhone? What I like the most about Open Phone is how easy it is to use due to its user-friendly interface. What do you dislike about OpenPhone?
SS
Sajite S
11/10/22
The worst company ever.
This has been the worst experience I've probably ever had with a 'company.' They blocked my account upon sign up for literally no reason and asked me ridiculous questions to 'unblock it' only to say that they rejected me from the service? Very poor customer service, slow replies and just terrible overall. My advice: don't waste your time as I did. Get another service, it will save you so much time.
OJ
Oliver J
11/09/22
"DispatchTek customer experience"
What do you like best about OpenPhone? The user interface and the call quality is amazing, still havent used the full feature set but the price is value for money What do you dislike about OpenPhone?
CN
Cynthia N
11/08/22
"BEST phone service for small business!"
What do you like best about OpenPhone? It's super affordable and so so easy to use! When I reach out to support, they are always super fast to respond. It records calls, and texts ... other great features.
NC
Nate C
11/08/22
"Very user friendly experience"
What do you like best about OpenPhone? Very user friendly experience. I was able to get up and running right away once the phone numbers ported over. I work with 18 different numbers and have 3 reps answering them. Couldn't be easire for me to set it up and for them to quickly learn how to navigate the system.
DT
Drew T
11/07/22
"Great Service"
What do you like best about OpenPhone? Customer service has been super helpful in helping me find solutions that fits my needs. What do you dislike about OpenPhone?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].