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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 781-790 out of 2093

SP

Sandu P

12/08/22

5 out of 5

"I think the product deserves the money."

What do you like best about OpenPhone? Decent to use app. It could be improved though, i think a simpler app will be better suited.

AU

Anonymous User

12/08/22

5 out of 5

"Easy to use and reliable service"

What do you like best about OpenPhone? I can rely on OpenPhone for any US number I call What do you dislike about OpenPhone?

KP

Katrina P

12/08/22

5 out of 5

"Very helpful and fast customer support for great product"

What do you like best about OpenPhone? Customer support is quick to respond and very helpful with my questions and problems. It is a very affordable plan and I like the work-hour notification features, voicemail, after-hours or missed call follow-up texts, etc. It's a great app for work

JR

Jeetu R

12/08/22

4 out of 5

"Simple & efficient"

What do you like best about OpenPhone? I love the simple interface that feels like using a regular phone. Call quality has mostly been great. Ditto with texting. Although I haven't used competing apps, I can tell this Openphone is one of the best apps out there for IP calling.

KI

Kareem Ibrahim

12/08/22

4 out of 5

Their customer support team was prompt…

Originally had some poor connections but have not had any since then and customer support was awesome

SA

Seun A

12/06/22

3.5 out of 5

"Good App, sometime glitchy"

What do you like best about OpenPhone? User friendly and cost effective for managing multiple lines. What do you dislike about OpenPhone?

RB

Rahul B

12/06/22

5 out of 5

"OpenPhone is a bliss for Slack users"

What do you like best about OpenPhone? We switched to OpenPhone from another provider. The porting process was smooth. The team management web interface is super slick. So do OpenPhones native mobile apps.

DG

Dominique G

12/04/22

5 out of 5

"As a real number"

What do you like best about OpenPhone? no issue with signal and full of specs as the voice mail with menu. What do you dislike about OpenPhone?

GA

GABRIEL ALEJANDRO G

12/04/22

5 out of 5

"Accessible and modern and simplified environment"

What do you like best about OpenPhone? Its user interface is simple, modern, easy to use. The user experience is pleasant, we consider accessible and designed for all types of users.

MS

Muhammad S

12/04/22

4 out of 5

"Great experience so far"

What do you like best about OpenPhone? The support they offer to resolve any ongoing issue is immense. Really cool and easy to use platform (recommended to first timers too). Would say it is a must have for new businesses/startups to start with.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].