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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 771-780 out of 2093

AU

Anonymous User

12/15/22

5 out of 5

"Cost effective, reliable, great service and value"

What do you like best about OpenPhone? I have used OpenPhone for months. I love the convenience of their mobile app. I don't need to worry about carrying two cell phones or even remembering to call people from my home or office phone. They even offer the ability to send and receive text messages from the app. OpenPhone solved it all, and the price is excellent. The interface is great and easy to use. They provide very high-quality calls with outstanding reliability. If a friend asks me for ...

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AY

Angie Y

12/14/22

4.5 out of 5

"OpenPhone is easy to use and has a very helpful Support Team!"

What do you like best about OpenPhone? Easy to learn, easy to maneuver. Great support team! I needed help to change my number, and they got right down to it! Got a new number within minutes of me sending the request.

AI

Alessandra I

12/14/22

4.5 out of 5

"9, online because I'll know over time if it's still good for my needs. Until now, PERFECT"

What do you like best about OpenPhone? Speedy service. I love the notifications. What do you dislike about OpenPhone?

EL

Ethan L

12/14/22

5 out of 5

"Best Second Phone Out There!"

What do you like best about OpenPhone? Open phone is so simple and elegant. I absolutely love how I can swipe texts to be done once I've responded, but it doesn't actually delete the text, just hides it. It's WAY better than anything else I've tried.

JR

Jason Reibel

12/12/22

1 out of 5

Cool looking software but I couldn't…

Cool looking software but I couldn't pass their "spam" test. Good luck openphone with new customer acquisition.

LS

Leonard S

12/12/22

5 out of 5

"Great Team at OpenPhone"

What do you like best about OpenPhone? OpenPhone has scaleable pricing, so I only pay for what I need, when I need it. I love the fast customer support, with hearing back with a productive reply in just a few hours. Love them!

AU

Anonymous User

12/11/22

5 out of 5

"Love OpenPhone to keep my personal # away from customers & to collaborate it team members 👍"

What do you like best about OpenPhone? Integrations w/ Zapier. Being able to automate my workloads. What do you dislike about OpenPhone?

AU

Anonymous User

12/11/22

5 out of 5

"Convenient, inexpensive, privacy intact"

What do you like best about OpenPhone? OpenPhone is an inexpensive tool to reroute calls to my actual cellphone and better yet, there is a voicemail feature where you can either use their pre-recorded greeting or record your own, which is the next best step to an actual virtual assistant.

JF

Jarid F

12/10/22

4 out of 5

"Simple and does what I need it to do for a great price."

What do you like best about OpenPhone? They have a great selection of toll free numbers and the ability to add lines for only $5 a month more is amazing. The UI is really user friendly but they also have true call forwarding that works seamlessly.

AU

Anonymous User

12/08/22

5 out of 5

"Great experience so far"

What do you like best about OpenPhone? Keeps my business and personal texts separate, which is more helpful than I ever realized. My co worker and I are both able to respond to client text messages which takes the burden off me.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].