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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 751-760 out of 2093

AU

Anonymous User

12/29/22

5 out of 5

"User Friendly App"

What do you like best about OpenPhone? For my team, the best functionality is accessing every phone line (if needed). We can also set up business hours and automated messages for missed calls.

TB

Tory B

12/29/22

5 out of 5

"OpenPhone is by far the best business phone system for the price!"

What do you like best about OpenPhone? My favorite thing about OpenPhone is how much you get for the money. Call recording, business hour scheduling, automatic text replies, the ability to comment internally so employees see messages... The list goes on. OpenPhone did a lot right, and they priced it exactly where it should be.

EA

Eca A

12/26/22

5 out of 5

"I love OpenPhone so much!!"

What do you like best about OpenPhone? I love how easy it is to contact people/numbers abroad!! And i can also text them using my OpenPhone number. ALSO, the recording option is such a huge help because it helps me not forget or miss any information!!!

SE

Sarah E

12/26/22

5 out of 5

"Quality sounds"

What do you like best about OpenPhone? It's very easy to contact someone using openphone and I just like the way openphone is being designed What do you dislike about OpenPhone?

AU

Anonymous User

12/23/22

4.5 out of 5

"OpenPhone Review by Quantum Staffing Inc."

What do you like best about OpenPhone? Great interface. I like that we can mark the text messages as 'Open' or 'Done'. There's no lag in phone conversation even while using the service in the Philippines.

BB

Brett B

12/22/22

5 out of 5

"Great customer service"

What do you like best about OpenPhone? Ease of use. I like that I can use my mobile or the desktop version. What do you dislike about OpenPhone?

AU

Anonymous User

12/21/22

5 out of 5

"Great bang for the buck"

What do you like best about OpenPhone? The privacy. The number is a seperate one, and shows up on my cell, both as coming from OpenPhone and shows the number of the person calling. Google voice does not do this. Google Voice only shows (on my cell screen) calls from my google voice and does not show "who" or what number is calling.

BW

Becky W

12/21/22

5 out of 5

"Loving it so far"

What do you like best about OpenPhone? I like that I can have several team members on the same line, so that I, the business owner, don't have to be responsible for every call that comes in.

AU

Anonymous User

12/21/22

4.5 out of 5

"Great product"

What do you like best about OpenPhone? I use it mostly for US and CAN calling and text. It has very competitive price over traditional phone plan. Very easy to setup and use and connecting with others

AU

Anonymous User

12/20/22

5 out of 5

"Every Business Needs This"

What do you like best about OpenPhone? The fact that everyone on the team can get similar updates on contact information of clients and can all be shared in one spot. It makes it very collective as an app

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].