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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 741-750 out of 2093

AH

Angela H

01/03/23

5 out of 5

"Like the App"

What do you like best about OpenPhone? It is easy to use. And have always had quick responses from support. I can have it on my personal cell phone but use for business. I love that I can text clients

AU

Anonymous User

01/03/23

5 out of 5

"OpenPhone"

What do you like best about OpenPhone? Very easy to use, set up, great call quality! What do you dislike about OpenPhone?

AU

Anonymous User

01/02/23

5 out of 5

"Good interface, fast support"

What do you like best about OpenPhone? Support, professional assistance, price.. What do you dislike about OpenPhone?

JV

Jessica V

01/01/23

5 out of 5

"Definitely recommend"

What do you like best about OpenPhone? Customer service is amazing, calls and texts are never dropped and always logged and the features and benefits are amazing love the desktop version as well as the app on my phone.

SJ

Sheri Jennings

01/01/23

1 out of 5

INFURIATING problems with what should be simple functions

Inconsistent functioning, calls just hang up randomly on callers, phone tree stops working without explanation, cannot upload audio files in the format they request, AWFUL customer service that fixes absolutely nothing. STAY AWAY!!!!

AU

Anonymous User

12/31/22

4.5 out of 5

"Great Service"

What do you like best about OpenPhone? That you can schedule messages and make notes to other team members What do you dislike about OpenPhone?

KI

Kareem I

12/30/22

5 out of 5

"Great app for toll free numbers"

What do you like best about OpenPhone? I like that there is a function which allows me to record every call What do you dislike about OpenPhone?

AP

ALICIA P

12/30/22

5 out of 5

"A huge relief!"

What do you like best about OpenPhone? My team of agents are able to reach out to customers and track responses without being overwhelmed with having to use their personal cellphones. It is so much easier to be able to have each agent use one login so that all responses/messages are in one place and we can reply for each other if we are busy. The ease of being able to have it on the computer and phone is even more amazing! So glad I found this product for our team to use as it has relieved ...

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AU

Anonymous User

12/30/22

5 out of 5

"Great"

What do you like best about OpenPhone? The quick responses by email when I need help with something. What do you dislike about OpenPhone?

MC

Marina C

12/30/22

4.5 out of 5

"OpenPhone is the way to go!"

What do you like best about OpenPhone? OpenPhone allows you to answer calls and texts on multiple platforms, smart phones, tablets and computers. You can also gain acces to your team's phone lines for texting and calls!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].