OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

"Great customer support"

What do you like best about OpenPhone? Right now, their webhooks have been very helpful for us to use. What do you dislike about OpenPhone?

"OpenPhone as a Reliable Phone Solution for Small Businesses"

What do you like best about OpenPhone? I like the ease of use and the flexibility that OpenPhone allows. You and other members of your business can use it on any device--IOS, Android, computers--whatever you want to use. It's quick and easy to set up and get people going. And it's been fantastic for allowing me to use my existing devices while still allowing me to keep business and personal things separate.

"Very fast, easy and effective"

What do you like best about OpenPhone? Good customer service. Easy to use application. What do you dislike about OpenPhone?

"Solid Service, Affordable for Startups"

What do you like best about OpenPhone? It worked well on both browser as well as mobile app; clean interface, responsive support. Porting was quick & easy as the winner & losers were both Twilio. We got a discount for being an early stage startup as well which was very valuable

Definitely recommend OpenPhone to…

Definitely recommend OpenPhone to others. It has been a great business phone line for my business and communicating with my employees. I do have connectivity issues some times more often than others, my hope is that this improves with time.

"Great for managing and overseeing our whole team while working remote"

What do you like best about OpenPhone? Ability to see what my team is doing and have calls recorded. Flexible for team members to pick up while one another is on vaction.

After using the App for more than a year and a half

After using the App for more than a year, my account was suddenly and inexplicably suspended. The reason they gave me? 'Suspicious activity' on my behalf. I have since gone through the TERMS AND CONDITIONS several times and am pretty sure I am not violating them; I use the phone solely for personal purposes. I have asked the customer service representative for support, but they do not respond to emails nor provide a phone number to contact anybody for help. I am very upset since I have lost ...

"Very easy to use , user friendly."

What do you like best about OpenPhone? very easy to user-friendly, easy team management, very best for small businesses and very helpful for telesales and very good for in-bound and out-bound calls

"Functional but buggy"

What do you like best about OpenPhone? Openphone allows me to add coworkers to my line when I am on vacation, access my work phone on any ios device, and makes it possible to work on a computer entirely.

"OpenPHONE has a much better price and features than my previous provider."

What do you like best about OpenPhone? The application to manage my phone is easy and feature rich. I like the ability to text my customers so easily. The autoreply to acknowledge my customers texts is helpful.