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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 701-710 out of 2093

PC

Paul C

01/24/23

5 out of 5

"Great way to have an work additional number with desktop integration"

What do you like best about OpenPhone? Ability to add the clients easily to my CRM and keep a record of all messages specifically for the company the number is for

FC

Fahim C

01/23/23

5 out of 5

"User-friendly interface with many practical features"

What do you like best about OpenPhone? Before signing up for OpenPhone, I considered other services but this one had a competitive price, features and user-friendly interface. There are also weekly live Q&As for support.

IG

Ian G

01/22/23

4 out of 5

"The Easiest Business Phone Line Ever"

What do you like best about OpenPhone? I love how easy it was to get onboarded and setup. I even had an issue with a previous account that I had, but their support helped me resolve that issue on the same day.

AP

Abhinav P

01/22/23

4.5 out of 5

"Great customer support team - shared multiple options and resolved all my queries quickly"

What do you like best about OpenPhone? Great product features with decent pricing, providing better return as compared to other competitors. What do you dislike about OpenPhone?

NS

Nikki S

01/22/23

5 out of 5

"So far loving OpenPhone for the value and service"

What do you like best about OpenPhone? I like how easy it is to distinguish work calls from personal calls on my cell phone. Also, the texting service seems to be reliable and quick so far. I just finished my first week trial.

AU

Anonymous User

01/21/23

0 out of 5

"The MOST unreliable service out there - cheaper is NOT worth it."

What do you like best about OpenPhone? The app is laid out well but as much as the layout is nice a lot of the features do not work well or freeze when in use. Desktop version looks great but does not work.

AC

Austin Cohen

01/21/23

1 out of 5

sul.mahmood has cancelled 2…

sul.mahmood has cancelled 2 appointments scheduled through the platform. this is a big waste of time and earned this company negative reviews. terrible customer experience

JG

Justine G

01/21/23

5 out of 5

"Perfect experience!"

What do you like best about OpenPhone? It was very user friendly and worked perfectly What do you dislike about OpenPhone?

CS

Calvin S

01/20/23

5 out of 5

"Incredible Experience!"

What do you like best about OpenPhone? The ease and the wonderful customer service. They help you out from the start all the way to the use of the app. What do you dislike about OpenPhone?

II

IPC I

01/19/23

5 out of 5

"Extremely Effecient Economical, one of the Best Portable tools your business needs"

What do you like best about OpenPhone? It is great for tracking all of the outbound and inbound calls, and it can be used internationally big plus! What do you dislike about OpenPhone?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].