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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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Starts from $10 / User / Month

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 651-660 out of 2093

AB

Andrew B

02/22/23

5 out of 5

"Great Service and Product"

What do you like best about OpenPhone? Ease of Use...great to have in one place.... What do you dislike about OpenPhone?

NM

Nathan M

02/21/23

5 out of 5

"Outstanding Functionality"

What do you like best about OpenPhone? OpenPhone has so many features that make it easy to use. It has allowed us to integrate it with other software to maximize our sales, customer relations and support.

SB

Shoaib Bhatti

02/21/23

1 out of 5

My account just got blocked and I don't…

My account just got blocked and I don't know why did that happened, I have calls aligned with my clients and I am paying subscription monthly. When I mailed they are not responding me! I have many clients phone number on OpenPhone on going. Why this is happening. I'm getting frustrated . Please resolve my issue ASAP!

NM

Nathan M

02/21/23

5 out of 5

"Outstanding Functionality"

What do you like best about OpenPhone? OpenPhone has so many features that make it easy to use. It has allowed us to integrate it with other software to maximize our sales, customer relations and support.

SG

Sashene G

02/21/23

5 out of 5

"Fairly good"

What do you like best about OpenPhone? I like that it allows people from outside US able to get US number.Also it allows for free trial. What do you dislike about OpenPhone?

SG

Sashene G

02/21/23

5 out of 5

"Fairly good"

What do you like best about OpenPhone? I like that it allows people from outside US able to get US number.Also it allows for free trial. What do you dislike about OpenPhone?

AH

Ashley H

02/20/23

5 out of 5

"Excellent customer service"

What do you like best about OpenPhone? The port took a bit longer than I expected (nearly two weeks), otherwise setup was quick and easy. I like that I can customize my automated messaging and voicemails depending on what time the message/call was received.

IB

Irene B

02/20/23

4.5 out of 5

"Issue resolved promptly!"

What do you like best about OpenPhone? The accuracy of how agents were able to identify issues and offer immediate solutions! What do you dislike about OpenPhone?

TR

Tina R

02/20/23

4 out of 5

"Blocked Use"

What do you like best about OpenPhone? Affordable and allows convenient calling for me. Reliable calling. What do you dislike about OpenPhone?

AH

Ashley H

02/20/23

5 out of 5

"Excellent customer service"

What do you like best about OpenPhone? The port took a bit longer than I expected (nearly two weeks), otherwise setup was quick and easy. I like that I can customize my automated messaging and voicemails depending on what time the message/call was received.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].