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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 581-590 out of 2093

J

Jeff

04/02/23

5 out of 5

Easy Conversion

The transfer or porting process was made easy by OpenPhone although Dialpad tried to create a "secret" pin to port out. Romielyn made it easy to understand and it all happened in a few days. The app is easy to use on the phone.

MI

MICHELLE IBANEZ

04/02/23

5 out of 5

Drew answered my question and quickly!

Date of experience: April 03, 2023

BH

Brian Haklin

04/01/23

5 out of 5

Very responsive in solving problems

Very responsive in solving problems. Great solution for communication.

JS

Judith Self

03/31/23

5 out of 5

The customer support

The customer support, openphone customer support seem nice and also address all issues I have.

DL

Dallin L

03/31/23

5 out of 5

"Seamless Workflow and Setup!"

What do you like best about OpenPhone? I love that I can mark messages as "done" or "unread" depending on the circumstance. I also love that I can leave hidden comments on the text messages I receive so I can track and share my thoughts in particular conversations with my other co-workers. So many convenient features that I am finding super helpful!

JS

Judith Self

03/31/23

5 out of 5

The customer support

The customer support, openphone customer support seem nice and also address all issues I have.

DL

Dallin L

03/31/23

5 out of 5

"Seamless Workflow and Setup!"

What do you like best about OpenPhone? I love that I can mark messages as "done" or "unread" depending on the circumstance. I also love that I can leave hidden comments on the text messages I receive so I can track and share my thoughts in particular conversations with my other co-workers. So many convenient features that I am finding super helpful!

DM

Daniel McCain

03/31/23

5 out of 5

Very convenient to handle

Very convenient to handle, and so far so good. One recommendation for the open phone is to have call support instead of email chat support.

DM

Daniel McCain

03/31/23

5 out of 5

Very convenient to handle

Very convenient to handle, and so far so good. One recommendation for the open phone is to have call support instead of email chat support.

MM

Michele M

03/29/23

5 out of 5

"Perfect Phone for High Tech Small Business Owners"

What do you like best about OpenPhone? OpenPhone is perfect for small business owners looking for a simple, yet high-tech option for their phone. It allows you to take phone calls on your computer, mobile phone and more and has integrations with programs like Zapier, helping you build systems and processes around your calls and messages.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].