OpenPhone Reviews in July 2026: User Ratings, Pros & Cons
Streamline your business calls, anytime, anywhere.
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Starts from $10 / User / Month
OpenPhone Reviews & Ratings
OpenPhone pros and cons
Reviewers describe an intuitive, polished interface that is easy to set up and use.
Customer service is frequently praised as responsive and helpful.
Users find it economical and affordable compared to alternatives like RingCentral and Line2.
Collaboration features like shared threads and SMS help teams support customers together.
One long-term customer found support frustrating and slow when technical issues arose.
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Showing 561-570 out of 2093
MB
Michael Borrero
04/12/23
Great tech support
Date of experience: April 13, 2023
JP
John Pascoe
04/12/23
Really helpful
Direct, easy access to a person, followed up by helpful assistance. Ace!
TD
Tai D
04/11/23
"Innovative Product That's Always Improving"
What do you like best about OpenPhone? When I used OpenPhone phone back in 2019 it wasn't as useful as it was today. Now they have all kinds of integrations I even asked in late 2022 if they would have features such as forwarding SMS messages to email addresses or Slack. At that time they said they didn't have it but acknowledged my question. Come 2023, and they have the features!
AU
Anonymous User
04/10/23
"Simplified communication in a team with multiple supervisors"
What do you like best about OpenPhone? The ability to have one number for subordinates to use to contact several supervisors that switch between being on call during a given shift.
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ソラSora
04/10/23
Great customer service from OpenPhone
Great customer service from OpenPhone - quick and efficient. Abbey resolved our issue and issued a refund instead of a token. Thank you!
CC
Clean Cut Landscaping
04/10/23
Great software.
Date of experience: April 11, 2023
A
Alicia
04/10/23
Good customer support
The response times have been great for the most part. It's difficult not to be able to speak with someone at times but they get back to you quickly so that makes up for it.
JP
Joshua P
04/09/23
"Seems to work well"
What do you like best about OpenPhone? It's rather inexpensive and to seems to work well. Better than the other service I used before. Actually shows me who is calling which is more than the other phone service.
AU
Anonymous User
04/08/23
"Very useful and slick VOIP service"
What do you like best about OpenPhone? Slick user interface, great notification tools, powerful features (even for a solo entrepreneur), really reasonable pricing. It's more functional (and actually maintained) compared to Google Voice. Also has Canadian numbers, which can be rare. Call recording features are great and intuitive.
MW
Maurice Williams
04/06/23
Quick support response
I have had to contact support twice (for two different issues), and both times the issues were resolved quickly and accurately. Expectations and timelines were communicated and a clear explanation of the issue was provided as well.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].