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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 551-560 out of 2093

VG

Vlad GURDIGA

04/20/23

5 out of 5

High-quality support

The support person has been friendly and very prompt in responding and also in solving the actual issue I had.

JV

Jonathon Valker

04/19/23

5 out of 5

Quick response and simple functionality

Date of experience: April 20, 2023

JM

James M Rekow

04/18/23

5 out of 5

Great customer service...very…

Great customer service...very responsive with very good follow-up.

DT

Drop the Tent

04/15/23

5 out of 5

OpenPhone is the Best there Is!

OpenPhone has been a major benefit to my small business! I use it for my side business, and the application has been super useful and seamless. The customer support has also been flawless. I have contacted OpenPhone several times with questions and requests, and they quickly respond. Not only that, but the responses are friendly and respectful. I definitely plan to keep using their services for my small business needs. Thank you OpenPhone! (Also, a Shout out to Wendell and Sunny both, who ...

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AH

ALI HASSAN

04/15/23

5 out of 5

Good product

Good product, great support

MA

muhammad abaid ullah Khan

04/14/23

5 out of 5

Awesome Services in Best price.

Date of experience: April 15, 2023

GC

Grateful customer

04/14/23

5 out of 5

OpenPhone: 100 percent legit. So happy I made the change.

OpenPhone is an excellent, cloud-based phone service that has made it possible for me to keep my US mobile phone numbers while living abroad. Their customer service is stellar, and the monthly cost is a fraction of what the major US carriers charge. I cannot overstate how fortunate I am to have found OpenPhone.

LC

Lucky Chandelles

04/14/23

5 out of 5

Simply The Best Service and Customer Support!

Dan the OpenPhone Customer Support went above and beyond. Dan was professional, experienced and fixed my issue rapidly. I am grateful for Dan's support and the team at OpenPhone. Before considering any other company for your cloud phone services, give OpenPhone a try, you will see why so many customers like myself refuses to go anywhere else!

AB

Awesome Blessings

04/13/23

5 out of 5

The quick response to any question sent.

Date of experience: April 14, 2023

JB

James Barrette

04/12/23

5 out of 5

OpenPhone tech support

The OpenPhone team has always been super responsive to any questions that I have had.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].