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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 531-540 out of 2093

JT

Joseph Taylor

05/02/23

5 out of 5

OpenPhone answered my questions quickly.

Date of experience: May 03, 2023

KD

KY Diggity

05/02/23

1 out of 5

Horrible customer service

Horrible customer service. Take hours to respond, if not, days... I do not recommend this app at all!

I

IG

05/01/23

5 out of 5

For us at Hello100 it's very much fits…

For us at Hello100 it's very much fits our needs and is to use product.

RO

Ryan Oakes

04/30/23

5 out of 5

Well-designed, feature-rich and easy to use!

Super slick user interface on all the platforms... online, Mac client and iOS client. Feature rich and well designed. It's everything I hoped for in a VOIP system for my small business.

GS

George Summer

04/26/23

5 out of 5

prompt response to the issues

Date of experience: April 27, 2023

JZ

Jack Zhou

04/26/23

5 out of 5

A good option with fair rates and lots of essential features.

So far, so good!

PL

paul lee

04/26/23

5 out of 5

brill could not be better

Date of experience: April 27, 2023

SD

Shilpa Dikaio

04/25/23

5 out of 5

Very happy with OpenPhone

Very happy with OpenPhone, the quality that the team of OpenPhone have put into the UI and UX of the web app and mac app is very noticeable. Support has been quick and very pleasant... couldn't ask for anything more in a product.

I

IbsenGK

04/25/23

5 out of 5

Good qualitative service and fast…

Good qualitative service and fast customer service response

JS

Jacquie S

04/25/23

4 out of 5

Simple interface that is easy to use

Simple interface that is easy to use. There was an issue with billing that was resolved quickly via email. Only issue is that sometimes using the app on my cell there is a lag in the conversation (like the original cell phones). Using the desktop (which is connected via ethernet instead of wifi) it worked very well yesterday.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].