OpenPhone Reviews in July 2026: User Ratings, Pros & Cons
Streamline your business calls, anytime, anywhere.
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Starts from $10 / User / Month
OpenPhone Reviews & Ratings
OpenPhone pros and cons
Reviewers describe an intuitive, polished interface that is easy to set up and use.
Customer service is frequently praised as responsive and helpful.
Users find it economical and affordable compared to alternatives like RingCentral and Line2.
Collaboration features like shared threads and SMS help teams support customers together.
One long-term customer found support frustrating and slow when technical issues arose.
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Showing 521-530 out of 2093
SA
Shriram Apte
05/09/23
Good support.
Date of experience: May 10, 2023
ZC
Zack Cooper
05/07/23
good
The company is doing great services but please reply on email hurry
PL
Philippe Leduc
05/06/23
Superior customer support
I've called on the support team three or four times since signing on with OpenPhone almost a year ago, and the service has been consistently fast, curteous, relevant and clear. I wish customer support was always like this!
AU
Anonymous User
05/06/23
"Poor service, will jeopardize your business. Stay away"
What do you like best about OpenPhone? Nothing that is consistently available unfortunately. What do you dislike about OpenPhone?
FW
F White
05/05/23
Great product and support
Date of experience: May 06, 2023
LS
Leigh Smith
05/04/23
We LOVE it -- fast, easy and robust!
We have had simply the BEST experience with Open Phone! We started our firm with another phone company and everything was challenge. (And boy, do I mean EVERYTHING!) The move to Open Phone was fast and easy and their tech support team has been SUPER responsive. Their videos make it simple and our team LOVES how easy it is to use. HIGHLY recommend! (I wish I'd picked them from the beginning!)
FD
François Déry
05/04/23
Good service
Good service, reliable product, good pricing
B
Bob
05/04/23
Dialpad support is very responsive
Dialpad was very responsive when I had questions about setting up my ported number. The problem was on my end but they helped me resolve it in short order.
D
Duane
05/03/23
I had an operational question
I had an operational question, and Alejandra got back to me one hour later. Awesome turn around time. Appreciate the support. Duane
R
Ron
05/02/23
Quick and simple!
I had made a mistake with the subscription plan and the customer service representative (Alejandro) was able to quickly make the correct adjustment and reimburse the difference in cost. They made the process very easy and quick! Thank you!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].