OpenPhone Reviews in July 2026: User Ratings, Pros & Cons
Streamline your business calls, anytime, anywhere.
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Starts from $10 / User / Month
OpenPhone Reviews & Ratings
OpenPhone pros and cons
Reviewers describe an intuitive, polished interface that is easy to set up and use.
Customer service is frequently praised as responsive and helpful.
Users find it economical and affordable compared to alternatives like RingCentral and Line2.
Collaboration features like shared threads and SMS help teams support customers together.
One long-term customer found support frustrating and slow when technical issues arose.
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Showing 511-520 out of 2093
HA
Healthy Autoparts
05/16/23
Company of words!
Date of experience: May 17, 2023
X
xenos
05/16/23
The provision of expedited and…
The provision of expedited and profoundly beneficial assistance resulted in the expeditious resolution of my concern, meriting acknowledgment due to its timely redressal within the span of a solitary working day.
D
DLo
05/14/23
Always great customer service
Always great customer service. Few problems. Overall great phone service.
B
Brad
05/14/23
Drew’s response to our complaint was…
Drew’s response to our complaint was prompt, courteous, and satisfactory. Bravo Zulu.
AA
Ahmed Abbas
05/13/23
Disrespectful and zero transparency
I have received one disturbing email from OpenPhone telling me that they have blocked my account due to “violating the terms and conditions” as they claim. I did contact them explaining that there was absolutely no activity in the first place up to this moment on that phone number, mainly used for providing phone support to our customers when necessary, in addition to sharing the same phone with the bank and a couple of other online services for billing purposes. This looks very much like ...
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C
Customer
05/11/23
Prompt & helpful as always
I have used OpenPhone for years. Their customer service has always been prompt. Their help with the new regulations governing texts from toll-free numbers was no exception.
RO
Ryan O
05/11/23
"Beautifully designed apps, seamless integration with devices, and easy to use."
What do you like best about OpenPhone? I regularly use both the iOS app and the Max desktop app, and both are beautifully designed. They are easy to use, well-organized, and they are feature-rich. I'm incredibly impressed with the phone OpenPhone platform; I've switched both my businesses as well as my personal (home) phone over to the platform and I could not be happier. I'm able to easily change outgoing messages, divert callers to specific people within my organization, and easily ...
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WL
WHYTE LLC
05/09/23
Jennyflor is awesome
Date of experience: May 10, 2023
W
WEND
05/09/23
Does the job!
In general, openphone does everything I need it to do, at an affordable price.
JP
JB Pitsinger
05/09/23
OpenPhone’s customer support AWESOME!
OpenPhone’s customer support is the best, HANDS DOWN!!! The application opened up the communication between all employees by having all conversations in one thread.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].