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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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Starts from $10 / User / Month

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 501-510 out of 2093

F

Francois

05/24/23

5 out of 5

Great phone software and awesome…

Great phone software and awesome customer service.

S

Sam

05/24/23

5 out of 5

Had a great experience with customer…

Had a great experience with customer support team. They were very much helpful and supportive.

C

Customer

05/22/23

5 out of 5

This is a useful webpage

This is a useful webpage. It allows you to send and receive SMS. To customize a caller profile.

PS

Portland Small Business Hub

05/21/23

4 out of 5

OpenPhone is easy to use and reliable

OpenPhone is easy to use and reliable. It's easy for my team to collaborate over the application as well. The tech support is fast to respond and easy to work with.

O

OLGA

05/18/23

5 out of 5

Response time

Quick response time with guidance to resolve my issue

CH

Ch Haroon

05/18/23

5 out of 5

problem solving

Date of experience: May 19, 2023

AU

Anonymous User

05/17/23

4 out of 5

"Great for outgoing calls"

What do you like best about OpenPhone? having a dedicated business number was great. Used for international calls to USA. What do you dislike about OpenPhone?

PD

Phillip Doyley

05/17/23

5 out of 5

I have great experience by using open…

I have great experience by using open phone as I don't have to show my real life used number to anybody whom I don't want to share and quality of voice and text messages is also so well and beyond of my expectations and price is also low comparatively to other competent in the market.

M

Max

05/17/23

5 out of 5

We have been using OpenPhone for over 2…

We have been using OpenPhone for over 2 months and so far they have not disappointed. Works very smoothly from a technical standpoint and you can edit in real time the IVR system. What I really appreciate is the availability and friendliness of customer service. For some reason our credit card got charged the wrong fee but they promptly issued a refund, no questions asked. At a time when every other company out there seems to be merciless about how they treat their customers it's very ...

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L

Laura

05/16/23

5 out of 5

I had a question for OpenPhone as I…

I had a question for OpenPhone as I newly took over the service for my company. They responded with a full answer with lots of links providing me with additional information as well. Very helpful and Drew went out of his way to be a resource.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].