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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 41-50 out of 2093

DM

Dane Mullen-Solancho

08/02/24

5 out of 5

Exceptional team and service! Definitely putting their clients first.

I'm the founder of a non-profit in the Bay Area that helps out immigrants with their immigration process. Our phone system is a paramount necessity in our practice. We've been looking to port out our Google Voice number (we signed up for it just to get started with a number) to a better service provider when we found OpenPhone. After weeks of trying to decide between RingCentral, Ooma, etc., we did the walkthrough trial and was super impressed with how innovative and user-friendly their ...

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AP

Alex Pal

08/02/24

5 out of 5

Best phone app for entrepreneurs with AI features that are actually useful

The UI/UX is seamless and polished making it a joy to use. The new AI contact suggestions are awesome! Whenever I receive a voicemail, the app now pre-fills the contact details which saves me so much time. Thank you OpenPhone!

M

MAHi

08/02/24

5 out of 5

I wish I knew about this business…

I wish I knew about this business before I added a second line. But I was able to transfer my line from AT&T, which was around $60 to this company which is half that and has much more control over what I can’t do. Pretty impressive technology.

AM

Aumair Malik

08/02/24

1 out of 5

SCAM ALERT ! Absolutely no regard for customers…

Absolutely no regard for their customers. OpenPhone uses fraudulent tactics to lure customers and then suspend accounts when they pay the annual subscription. They don't even have the decency to refund back the unused months if they, like a god, decide to close the account someday. Customer support is a waste of time.

SB

Steve Bonnici

08/01/24

5 out of 5

OpenPhone great VOIP Phone

OpenPhone is really easy to set up and use. It allows my team to make calls and send text using their USA number wherever in the world they are.

SB

Steve Bonnici

08/01/24

5 out of 5

OpenPhone great VOIP Phone

OpenPhone is really easy to set up and use. It allows my team to make calls and send text using their USA number wherever in the world they are.

SR

S R

07/31/24

5 out of 5

A friend of mine suggested me to use…

A friend of mine suggested me to use openphone for my company, I have a small office with about 6 employees, we didn't have any hightech phone system and I thought something like openphone won't work for us, I was afraid to switch because the phone lines are the first point of touch for our customers and I didn't want to risk it. Long story short, I agreed to switch for a limited time just because my friend insisted and now I regret why I didn't do it sooner, I highly recommend it for ...

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SR

S R

07/31/24

5 out of 5

A friend of mine suggested me to use…

A friend of mine suggested me to use openphone for my company, I have a small office with about 6 employees, we didn't have any hightech phone system and I thought something like openphone won't work for us, I was afraid to switch because the phone lines are the first point of touch for our customers and I didn't want to risk it. Long story short, I agreed to switch for a limited time just because my friend insisted and now I regret why I didn't do it sooner, I highly recommend it for ...

Read more

MW

Monica Weitzel

07/18/24

4 out of 5

Game changer for my small business

Game changer for my small business ! I’m so grateful for this app. It has helped me grow my agency in many ways due to ability to have more seamless communication between my in-house team, clients and contractors. They are always coming up with new features that continue to make it better. I can’t wait until ian IOS version comes out 😬

MS

Melinda Santos

07/08/24

5 out of 5

Our issues have been rectified quickly.

Date of experience: July 08, 2024

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].