OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

"Started strong, but underwhelmed after extended use"

What do you like best about OpenPhone? Simple IVR system does what I need it to do, apps work decently well on web and android, quite a few features that make it a really great service. Scheduling messages and message snippets are really handy, and I haven't had any issues with call quality.

"Very practical and useful"

What do you like best about OpenPhone? I can call anywhere in Canada or USA without any problem... And receive calls from my customers too... What do you dislike about OpenPhone?

"Perfect for what we were looking for, some small glitches"

What do you like best about OpenPhone? The ability to have a second phone line for my business operating on my cell phone at a reasonable price and with minimal downtime/ performance glitches. Also the ability to have second lines available for other users, and for those lines to be monitored. Automatic call recording included at the basic price point is also a huge feature for us.

"Easy to set up & no need for a 2nd phone"

What do you like best about OpenPhone? NOT having to carry a 2nd phone is magical. Texting works almost perfectly (sometimes pics don't always come through) but texting is awesome. Price point is good overall.

"Very easy to use."

What do you like best about OpenPhone? I like that all the calls are recorded. Also, the IVR system is very easy to set up. The analytics are fantastic as well. The hubspot integration is great

"This is how easy + collaborative corporate texts should be"

What do you like best about OpenPhone? Openphone Makes Customer-Facing Texts Collaborative, Transparent, and Easy. What do you dislike about OpenPhone?

"Excellent Service!"

What do you like best about OpenPhone? Clear connection, no dropped calls. User friendly app What do you dislike about OpenPhone?

"Best option for a secondary business or private phone line in the US - for International users"

What do you like best about OpenPhone? From the moment I signed up, the process was seamless and user-friendly. Open Phone offers a hassle-free setup, eliminating the need for physical SIM cards or complicated configurations. As an international user, I was impressed by the effortless activation process, allowing me to enjoy all the benefits of a dedicated US phone line from anywhere in the world.

"Has been such an asset for my small business"

What do you like best about OpenPhone? It's easy to set up Keeps business contacts separate from my personal contacts

"My Favorite Software when it comes to Business Phone"

What do you like best about OpenPhone? I use OpenPhone on a daily basis as a business phone. I use it to call and text my prospects and clients. OpenPhone provides every feature you need as an agency owner like voicemail drops, voicemail transcriptions and call recording. It also has Android and ios apps that I use for calling and sending text messages. This is an incredible tool every business owner/ agency owner must have.