OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Signup, Interface, App and Support, all Great

Smooth signup process. Good interface. Good mobile app. Most of all, good Support response. Initially we wanted to go with Dialpad but their signup process had too many glitches. Their support had no solution but to delete the account and have us start over. It happened at least twice. We are glad we chose OpenPhone and so far, our experience has been great.

"One of the Best Affordable, User-Friendly VoIP Service"

What do you like best about OpenPhone? I have been a user of OpenPhone for the past three years, and I have always been impressed with its affordability and functionality. Their pricing plans are incredibly reasonable and provide excellent value for their services. What sets OpenPhone apart is its modern app user interface - it is intuitive, user-friendly, and seamlessly integrates with my daily operations. The unlimited calls and SMS within the US and Canada make it an unbeatable choice ...

"OpenPhone is the perfect solution for my startup!"

What do you like best about OpenPhone? So far I am happy with practically everything about OpenPhone. The software works very well and the app on your mobile phone differentiates calls to the OpenPhone business phone number versus my personal phone number. There are tons of features that grow with your needs. I could not be happier with their service at this point!

They are great!

Date of experience: June 15, 2023

"Easiest Business Phone"

What do you like best about OpenPhone? It syncs perfectly between my devices plus the online support is tremendous. What do you dislike about OpenPhone?

"So nice to have your entire telephone system at your keyboard!"

What do you like best about OpenPhone? We love the ability to type our text messages out on our computer (much faster and more efficient). Being able to answer the phone from multiple users and compile together to make sure all customers are taken care of keeps our business in order! We are so happy to choose them over the competition

"OpenPhone is a helpful tool for team collaboration and a shared VoIP Phone"

What do you like best about OpenPhone? The option to add multiple members, also the ability to leave notes on a lead is super helpful. I also like the fact that it gives an update about the delivery status of the messages we sent

To the Owner of OpenPhone

j d t a o 67 @ hot mail .com From my experience, I believe the posts I am seeing about how great open phone is, must be fake accounts and OpenPhone employees. There are no employees to talk to at OpenPhone. There is nothing quick about waiting days for an email to come that does not really answer any questions. I am new to OpenPhone and I was trying them out to see if it would work well for our family business, as it sounded it would be a good partnership. I paid for the year, paid for ...

Great customer service! Quick and helpful 🙌

I've been having difficulties porting my existing number. Jenny from OpenPhone got back to me within less than 2 hours, helped with the issue, and made sure I don't have to pay for the service until I can start using it. It is very clear that OpenPhone wants me to become a happy user, and this experience makes me trust that I'm making a good decision porting over to OpenPhone. My issue is now resolved, and my number should be officially ported in a few days 🎉

Very easy to work with and love them!

Very easy to work with and love the product SOO much! Love all the features and use the program every day