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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 411-420 out of 2093

AU

Anonymous User

07/06/23

5 out of 5

"OpenPhone has been a Godsend for our company."

What do you like best about OpenPhone? We have been able to communicate with our clients through text and get responses more rapidly than by email. It makes it easier for them, as well.

AU

Anonymous User

07/06/23

5 out of 5

"OpenPhone has been a Godsend for our company."

What do you like best about OpenPhone? We have been able to communicate with our clients through text and get responses more rapidly than by email. It makes it easier for them, as well.

TC

Tim C

07/06/23

5 out of 5

The service has been excellent

The service has been excellent. Great call quality. No dropped calls. The customer service has been equally as good. And the price is right at $10. Hard to ask for more.

TC

Tim C

07/06/23

5 out of 5

The service has been excellent

The service has been excellent. Great call quality. No dropped calls. The customer service has been equally as good. And the price is right at $10. Hard to ask for more.

RJ

Rick Jones

07/05/23

5 out of 5

Fast and Helpfull

Date of experience: July 06, 2023

OI

Owais Idrees

07/05/23

3 out of 5

Basically open phone banned my account…

Basically open phone banned my account without any reason and i am providing all the necessary details then why open phone not open my account replying me also after a day

AD

Aaron D

07/05/23

5 out of 5

"Pretty Awesome and one of the best and user-frendly Digital phone I have ever used."

What do you like best about OpenPhone? Texting option. This is great for our business as 90% of our clients are keen to use text and this helps us a lot through out the business. Also, the little reactions that we can add, that's pretty thoughtful.

OI

Owais Idrees

07/05/23

3 out of 5

Basically open phone banned my account…

Basically open phone banned my account without any reason and i am providing all the necessary details then why open phone not open my account replying me also after a day

RJ

Rick Jones

07/05/23

5 out of 5

Fast and Helpfull

Date of experience: July 06, 2023

AU

Anonymous User

07/05/23

0.5 out of 5

"Buggy interface, lack of customer service"

What do you like best about OpenPhone? I am updating my review based on my experience using OpenPhone for nearly a year. I have constant dropped calls and issues loading the platform on my PC. I am unable to talk to a real person at OpenPhone regarding these issues so I will be switching to another provider.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].