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OpenPhone - New SaaS Software

OpenPhone Reviews in May 2025: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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Starts from $10/User/Month

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

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Showing 31-40 out of 2093

MS

Mac Sabbah

08/19/24

3 out of 5

Contacting the customer service is easy

Contacting the customer service is easy Customer Service reps show interest in assisting to resolve issuers Resolving simple technical issues is not satisfactory and takes lots of time and communications, but as a customer I didn't feel a prompt tech. assistance.... but too much interst to help and sweet intentions to help Voice quqlity in some calls is excellent and in other calls is very bad and no quality at all. SMS service is not really available and it may take a mirachle to resolve ...

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BP

BKC Properties

08/13/24

5 out of 5

Glad I made the switch

The customer service is fantastic and I love that I can keep my business contacts separate from my personal ones. The UI is great and self explanatory. So far I am glad I made the switch to Open Phone. Thank you.

BP

BKC Properties

08/13/24

5 out of 5

Glad I made the switch

The customer service is fantastic and I love that I can keep my business contacts separate from my personal ones. The UI is great and self explanatory. So far I am glad I made the switch to Open Phone. Thank you.

AU

Abdubois Umarjonov

08/09/24

5 out of 5

So far so good

So far so good. Helpful customer service as well

AU

Abdubois Umarjonov

08/09/24

5 out of 5

So far so good

So far so good. Helpful customer service as well

SK

steve kardonski

08/07/24

4 out of 5

modified review

I modify review according to reply from openphone, result is the same even though originally I got phone and messaging it then became no messaging only phone for same price. I am unhappy that now I have to give stripe permission to save all my information and register me and if I do not want to and all I want to do is pay I simply can't but realize that it is not in your control and you do try to give good service and always answer any inquiry promptly.

M

MAHi

08/02/24

5 out of 5

I wish I knew about this business…

I wish I knew about this business before I added a second line. But I was able to transfer my line from AT&T, which was around $60 to this company which is half that and has much more control over what I can’t do. Pretty impressive technology.

DM

Dane Mullen-Solancho

08/02/24

5 out of 5

Exceptional team and service! Definitely putting their clients first.

I'm the founder of a non-profit in the Bay Area that helps out immigrants with their immigration process. Our phone system is a paramount necessity in our practice. We've been looking to port out our Google Voice number (we signed up for it just to get started with a number) to a better service provider when we found OpenPhone. After weeks of trying to decide between RingCentral, Ooma, etc., we did the walkthrough trial and was super impressed with how innovative and user-friendly their ...

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AP

Alex Pal

08/02/24

5 out of 5

Best phone app for entrepreneurs with AI features that are actually useful

The UI/UX is seamless and polished making it a joy to use. The new AI contact suggestions are awesome! Whenever I receive a voicemail, the app now pre-fills the contact details which saves me so much time. Thank you OpenPhone!

AP

Alex Pal

08/02/24

5 out of 5

Best phone app for entrepreneurs with AI features that are actually useful

The UI/UX is seamless and polished making it a joy to use. The new AI contact suggestions are awesome! Whenever I receive a voicemail, the app now pre-fills the contact details which saves me so much time. Thank you OpenPhone!