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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 371-380 out of 2093

JD

Juan D

08/03/23

5 out of 5

"Impactful"

What do you like best about OpenPhone? Openphone offers a dynamic solution that is easy to follow and implement. I enjoyed being able to share numbers great feature. Unlike the competitors they are reasonable in pricing.

SD

Shilpa D

08/03/23

5 out of 5

"So Happy we Found OpenPhone"

What do you like best about OpenPhone? OpenPhone has truly impressed us with their beautifully designed apps, the user interfaces are very polished and very responsive. As UI/UX developers ourselves we can see that they've prioritized their users needs so it's not just about the looks it's very functional by design.

AU

Anonymous User

08/01/23

5 out of 5

"Ease of use, visually appealing"

What do you like best about OpenPhone? I appreciate the team aspect to the use of the OpenPhone platform. I can see alactivities, and have the ability to call, and text on one screen. I like the ability to see previous conversations as well.

ST

Sarah T

07/31/23

3.5 out of 5

"Easy to use, easy to set up, can get local numbers"

What do you like best about OpenPhone? We can provide work numbers for our employees without getting them new phones or having them carry a second phone around. The numbers can be local.

SG

Shannon Geddis

07/31/23

1 out of 5

I would never ever ever recommend this…

I would never ever ever recommend this company to anyone. I own a hair salon and had my numbers ported over which didn’t work 100 percent but I was giving them time to work out the kinks but without any warning they blocked me from using their service. Now they are basically holding my numbers hostage to not be able to port them back to my old carrier. One of these numbers has been my company’s number for 15 years. We are a family owned business and have been without any calls or text ...

Read more

S

Samantha

07/31/23

1 out of 5

DONT BUY! Had openphone for a few months now and…

Had openphone for a few months now and it's not worth the hassle. Customers can never hear us, Cant see call prompts, Constant dropped calls. When contacting support they never give us a straight answer, beat around the bush or blame in on out service. We have excellent service and commercial internet within our offices. We eventually switched to Dialpad.

AU

Anonymous User

07/31/23

5 out of 5

"OpenPhone makes a great business line!"

What do you like best about OpenPhone? Easy to use, cost effective, quick response customer service. What do you dislike about OpenPhone?

AU

Anonymous User

07/31/23

5 out of 5

"Open Phone"

What do you like best about OpenPhone? OpenPhone is organized very well and the threaded conversations with customers that include calls and messages is a big help. Also having the ability to comment in messages and assign tasks for others to respond to is very impactful.

AU

Anonymous User

07/31/23

4 out of 5

"Call and text like a local, but everywhere"

What do you like best about OpenPhone? I love the fact that you can have a US business number without having any expensive phone carrier. I've been searching a lot and Openphone has the best UX experience so far. I love the fact that you can have an APP, a Desktop app and also work on the browser. The fact that you can set up an automate text when you cannot pick a call is fantastic, and so it is the fact that you can create a voicemail message in seconds. I love it!

LR

Laurynas R

07/30/23

5 out of 5

"Honest pricing, quality app"

What do you like best about OpenPhone? Quality application, pricing, good support What do you dislike about OpenPhone?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].