OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

"OpenPhone Take Customer Feedback Seriously"

What do you like best about OpenPhone? OpenPhone really cares about customer feedback. They are prompt address any issues; they have an organize way to channel that feedback and use it to make improvements on things that are valuable to the users.

"Flexibility and Features Galore"

What do you like best about OpenPhone? - I love the flexibility to take business calls on my cell phone or desktop. - It was a breeze to port my existing business phone number over.

"Versatile and functional team phone solution"

What do you like best about OpenPhone? The set up was easy and the flexibility with which you can use and phone responsibilities is very functional. Call quality is very good so far.

Company will cancel on you without even calling

TL;DR: This company will cancel your account with no advance notice on suspicion of you breaking rules that they do not have posted in their terms. We needed dispatching software ASAP. We filled out forms LAST WEEK to talk to someone on the sales team. We literally were sold on just the demo video. We weren't even interested in a sales presentation; it was just going to be "Yeah, thanks for calling. Here's my money." Apparently they make so much money that it takes a whole week to talk to ...

"Easy to use"

What do you like best about OpenPhone? Easy to use and reasonably priced. Customer support is great What do you dislike about OpenPhone?

"Excellent VoIP Solution for Small Business Owners"

What do you like best about OpenPhone? OpenPhone is a feature-rich VoIP solution, perfect for small business owners. Account set up and overall user experience is simple and makes for intuitive navigation. UI is clean, modern and responsive. One of my favorite features is automated office hour responses, allowing me to maintain work/life balance while providing clear and proactive communication to my clients. OpenPhone is leaps-and-bounds a much better solution than my previous service with ...

"Easy and affordable"

What do you like best about OpenPhone? We use OpenPhone for our primary business number. It was super easy to have our existing number transfered over and to add multiple people to the line. Very happy with the amount of options and services offered

"Best Service and Priced Right!"

What do you like best about OpenPhone? I appreciate the user friendly features of the OpenPhone app and that it has saved me from having a completly separate phone for business. I can conveniently make calls, text message, and listen/read voicemails all within the app.

"Great Service, easy to manage inbound calls"

What do you like best about OpenPhone? Very clean and easy interface. Easy to delgate and make sure calls are handled appropriately and nothing falls through the cracks. We also turned on the IVR and built a really light weight robo-dialer screener which as cut down the number of spam calls we had been getting by 4 to 5 calls a day.

"Great experience"

What do you like best about OpenPhone? UI is great and user friendly. I have used other similar apps but the whole system allows best working with team. best feature is to mark youself as away and this is missing in most other.