OpenPhone Reviews in July 2026: User Ratings, Pros & Cons
Streamline your business calls, anytime, anywhere.
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Starts from $10 / User / Month
OpenPhone Reviews & Ratings
OpenPhone pros and cons
Reviewers describe an intuitive, polished interface that is easy to set up and use.
Customer service is frequently praised as responsive and helpful.
Users find it economical and affordable compared to alternatives like RingCentral and Line2.
Collaboration features like shared threads and SMS help teams support customers together.
One long-term customer found support frustrating and slow when technical issues arose.
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Showing 341-350 out of 2093
AB
Andrew B
08/18/23
"Intuitive interface, good signal for calls and texts, great customer service"
What do you like best about OpenPhone? The interface is really useful. I can use it almost like a CRM, keeping notes and organizing communication seperated by contacts so each conversation is easy to access. Also hit a few bumps with the authentication process while starting my business and customer service helped me fix all my communication issues.
GH
Gord H
08/18/23
"Simple to get up and running, low cost and could use exicting cell phones and computers as hardware."
What do you like best about OpenPhone? It integrates into my existing hardware.It is nice to have a business line that you can send and receive texts on. What do you dislike about OpenPhone?
AU
Anonymous User
08/18/23
"Great experience!"
What do you like best about OpenPhone? To receive, from my previous Canadian cell phone number, text messages and phone calls from people who doesn't have my new US cell phone #. It also allow my friends and family from Canada to reach me using my Canadian number without fees, since the plans in Canada most of the time doesn't cover calls to US numbers and if you buy a plan to include it, it is expensive. And the best part is they offer an outstanding customer service!
KM
Kevin M
08/17/23
"Simple & Easy and Premium"
What do you like best about OpenPhone? Everything. -Easy to use
MA
Manjunath A
08/17/23
"best alternate !"
What do you like best about OpenPhone? Easy to setup and was able to get my number instantly. Porting of existing number took 3-5 buiness days as mentioned. Overall smooth experience and no issues so far!
OF
Olga F
08/17/23
"Awesome customer service!"
What do you like best about OpenPhone? I appreciate their fast response to any question I have. They have helped and guide us every step of the way through our transition process.
AU
Anonymous User
08/16/23
"It just works!"
What do you like best about OpenPhone? Wireless phone carrier texting application process works! I left twillio because their process was broken for sole sole proprietors. Every function I have used in open phone works flawlessly.
AU
Anonymous User
08/16/23
"The best virtual phone"
What do you like best about OpenPhone? You forgot what you talk about or missed something? as long as you pushed that record button, you're covered - this what I really like the most.
M
Maria
08/15/23
Honest company
Honest company I have emailed to help desk asking to cancel my account as it wasn’t properly activated and I was impressed that they dealt with my concern so quickly. They have fully refunded me and I think it is very rare to find such an honest company these days.
AU
Anonymous User
08/14/23
"Excellent Customer Service"
What do you like best about OpenPhone? I have had a few glitches with the system but customer service has always responded quickly and have been very helpful with resolving the issue. I like the fact that customers don't have my personal number so I can keep business separate. I don't get the spam calls I get on my personal number. I like that the voicemails are transcribed for easy viewing. The calls are all recorded so I can go back and listen to any important calls.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].