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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 321-330 out of 2093

IW

Ian Wooller

08/30/23

1 out of 5

There customer service is pathetic as…

There customer service is pathetic as never bother to respond to e-mail requesting cancellation.

PL

Philippe L

08/29/23

4.5 out of 5

"Very good service with excellent support team."

What do you like best about OpenPhone? The support team was always very responsive. What do you dislike about OpenPhone?

AU

Anonymous User

08/27/23

4.5 out of 5

"Support from Open phone"

What do you like best about OpenPhone? Had some issues with the iPhone app. The folks at OpenPhone worked south my throughout my issues. Found the resolution and helped me resolve quicklyz thanks OpenPhone

RG

Russell G

08/26/23

4.5 out of 5

"Satisfaction Guaranteed"

What do you like best about OpenPhone? The fact that I can do this from home is the greatest benefit. What do you dislike about OpenPhone?

AU

Anonymous User

08/24/23

4.5 out of 5

"A Whole of Bang for Your Buck"

What do you like best about OpenPhone? Reasonable cost especially for additional lines. What do you dislike about OpenPhone?

AU

Anonymous User

08/24/23

3.5 out of 5

"Quick, helpful response for my question."

What do you like best about OpenPhone? OpenPhone is great because our customer service team around the globe can all use it. Most of us don't have SIM cards in our devices, but we can still take calls.

AU

Anonymous User

08/24/23

4 out of 5

"Very solid!!"

What do you like best about OpenPhone? I love the integration with HS. The UI is very well laid out. What do you dislike about OpenPhone?

AU

Anonymous User

08/24/23

4.5 out of 5

"Never had any issues, very easy UX"

What do you like best about OpenPhone? I enjoyed the user experience as well s the user interface. Whenever we had an issue which was rare, the customer service was there for support.

FT

Fernando T

08/23/23

4.5 out of 5

"Exceptional VoIP Platform with Superb User Interface and Responsive Support"

What do you like best about OpenPhone? This platform has the potential to be one of the best in terms of providing comprehensive voip services. The user interface on the website is exceptional, and the support has been responsive on finding clear solutions to meet my specific requirements. I can comfortable use it on my desktop and mobile as well.

CM

Charles Mishanie

08/23/23

1 out of 5

DO NOT EVER SIGN UP WITH THESE LOSERS

After leaving my office and arriving home I got an email informing me that my account was closed. I was in middle of closing a half a million dollar deal, and they didn't even give me a warning about shutting down my account. As I write this review I have my legal team taking action and making sure open phone pays for what transpired.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].