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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 281-290 out of 2093

SM

Sajid M

09/20/23

5 out of 5

"Excellent call quality,I've been using OpenPhone"

What do you like best about OpenPhone? Great customer service,and excellent call quality,I am using OpenPhone for the past 10 days,and I didn't find anywith wrong as my experience. The very good feature for me and good customer service. Whenever I had a question or needed assistance openphone support team was available with prompt and helpful responses.just the customer service that impressed me; the call quality on OpenPhone is very good. Whether I'm making calls for personal or business ...

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YB

Youssef B

09/20/23

5 out of 5

"Fair enough"

What do you like best about OpenPhone? Easy nice and very helpful not complicated , good pricing , you get the quality with a very nice price , so is the best for me for now , i cant compare it to others

HS

Haris S

09/19/23

4 out of 5

"Good experience and support"

What do you like best about OpenPhone? I liked the UI of both the mobile and desktop apps What do you dislike about OpenPhone?

AR

Ariel R

09/14/23

4.5 out of 5

"Fantastic VoIP Service"

What do you like best about OpenPhone? It has a great app and interface with a very friendly and smooth UI. It is the best value-for-money service you can find out.

RR

Ryan R

09/14/23

2.5 out of 5

"Trouble with TCR (The Campaign Registry)"

What do you like best about OpenPhone? When it was working, the service was very good. The UI is clean and stable, whether on iOS, the web, Android, Windows or MacOS. The call quality is very near parity with regular cell service and text messages might even be faster than straight cell phone text messaging. I believe it's great mix of base features at a good price.

RR

Ryan R

09/14/23

2.5 out of 5

"Trouble with TCR (The Campaign Registry)"

What do you like best about OpenPhone? When it was working, the service was very good. The UI is clean and stable, whether on iOS, the web, Android, Windows or MacOS. The call quality is very near parity with regular cell service and text messages might even be faster than straight cell phone text messaging. I believe it's great mix of base features at a good price.

DO

Damien O

09/11/23

4.5 out of 5

"I wish something like OpenPhone existed before"

What do you like best about OpenPhone? One of the things as a small business owner has to watch out for is overspending and spending on products or services that don't turn out to be what you expected. I've considered, explored, and even tried other services that allow you to call, text, and track communications with team members and customers. They all came short of expectations so I would end up canceling them. When I was introduced to OpenPhone by a colleague, I was surprised to find how ...

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JH

Jay H

09/10/23

4.5 out of 5

"Exceptional Service"

What do you like best about OpenPhone? I like the ability to integrate OpenPhone with a variety of service providers such as, HubSpot to track marketing and call logs and updates about potential client interaction. I also like the ease of use of their interface for quick updates for our autoattendant, voicemail, and directory. Along with their customer service and troubleshooting team that gets back to us within 24-Hours of sending an email. Our issues are usually resolved within that ...

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SJ

Sterling Jones

09/10/23

1 out of 5

Having the HUGE PROBLEM

Having the HUGE PROBLEM! No ability to deliver text for over 36 hours and support will not respond. Getting ready to switch have been using them for over 2 years and recommended. We have 10 lines completely useless! DO NOT USE OPENPHONE if you would like reliable service and actual customer service find another product.

AU

Anonymous User

09/10/23

4 out of 5

"A quick simple solution for a business phone"

What do you like best about OpenPhone? Open phone is simple to use as business calls and texts come straight to your phone without cluttering up your personal messages and calls. It is clear to see when a business call is incoming so it can be responded to professionally. The app and functions are easy to set up and use.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].