
OpenPhone Reviews in July 2026: User Ratings, Pros & Cons
Streamline your business calls, anytime, anywhere.
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Starts from $10 / User / Month
OpenPhone Reviews & Ratings
OpenPhone pros and cons
Reviewers describe an intuitive, polished interface that is easy to set up and use.
Customer service is frequently praised as responsive and helpful.
Users find it economical and affordable compared to alternatives like RingCentral and Line2.
Collaboration features like shared threads and SMS help teams support customers together.
One long-term customer found support frustrating and slow when technical issues arose.
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Showing 261-270 out of 2093
NS
Nritya S
09/29/23
"Smooth International Business Calls"
What do you like best about OpenPhone? Easy integration and use, daily calls. Good customer features and support. What do you dislike about OpenPhone?
AU
Anonymous User
09/28/23
"Simple yet powerful phone tool that we love to use for our day to day operations"
What do you like best about OpenPhone? I absolutely LOVE the new AI transcript summary feature. The service already has a built in recording option to record all phone calls but with the AI summary, I don't necessarily need to listen to each call as I can review the summary in less than 10 seconds to get the overall gist of the phone call. It helps when we receive a phone call to quickly glance at the previous summary to know where a member of our team left off, and we can pick right from ...
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AU
Anonymous User
09/28/23
"Simple yet powerful phone tool that we love to use for our day to day operations"
What do you like best about OpenPhone? I absolutely LOVE the new AI transcript summary feature. The service already has a built in recording option to record all phone calls but with the AI summary, I don't necessarily need to listen to each call as I can review the summary in less than 10 seconds to get the overall gist of the phone call. It helps when we receive a phone call to quickly glance at the previous summary to know where a member of our team left off, and we can pick right from ...
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AU
Anonymous User
09/26/23
"OpenPhone Support Services"
What do you like best about OpenPhone? OpenPhone has a good support team to provide services to their customers. For my technical questions, they have efficient feedback with good solutions.
AU
Anonymous User
09/26/23
"OpenPhone Support Services"
What do you like best about OpenPhone? OpenPhone has a good support team to provide services to their customers. For my technical questions, they have efficient feedback with good solutions.
AU
Anonymous User
09/24/23
"Great service expanding features"
What do you like best about OpenPhone? Its hard to say anything at OpenPhone is better than the service. They have been great. But they are constantly adding features and functionality.
CN
Corey N
09/23/23
"Better than the much more expensive Nextiva!"
What do you like best about OpenPhone? Honestly, I like that it just works. I moved from Nextiva and constantly didn't get calls to my pc and the calls were difficult for customers to hear. I contacted support once because I oculdn't add contact names and have them save correctly. They couldn't fix it. Openphone simply works and the layout is great.
CN
Corey N
09/23/23
"Better than the much more expensive Nextiva!"
What do you like best about OpenPhone? Honestly, I like that it just works. I moved from Nextiva and constantly didn't get calls to my pc and the calls were difficult for customers to hear. I contacted support once because I oculdn't add contact names and have them save correctly. They couldn't fix it. Openphone simply works and the layout is great.
AU
Anonymous User
09/23/23
"Much better than many alternatives"
What do you like best about OpenPhone? Unlike our previous provider (Grasshopper) which was subject to a 1-2 second delay that they wouldnt explain, OpenPhone has excellent latency and a much, much better app than competitors. It also helps that the pricing is much better, too! We had zero issues porting our toll-free number and the voicemail system is very easy to use.
SM
Sarah M
09/22/23
"Openphone for Work"
What do you like best about OpenPhone? I love how easy it is to use the app. We have been using the app quite a lot due to the inflow of potential clients. The number of features the app has is incredible, there is so much you can do with the app! Jumping into the app, the ease of the integration of use was so simple and convenient.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].