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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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Starts from $10 / User / Month

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 231-240 out of 2093

J

J.R

10/12/23

1 out of 5

Avoid OpenPhone at all costs

Avoid OpenPhone at all costs. Ultra poor service. Every Incoming call would not complete (As reported by every person who tried to called me). Calls did not go to voice mail either so the caller was left with the impression that my service was not working. Out going calls were dropped almost every single time. This went on for months and months. Then there is the ridiculous app that is unable to update or sync the contacts properly.

AH

Austin H

10/12/23

5 out of 5

"Working great"

What do you like best about OpenPhone? I love that it makes a phone number without having to use my phone number. i also love that i can use my phone still and make this system mobile

AU

Anonymous User

10/11/23

5 out of 5

"Very good and helpful"

What do you like best about OpenPhone? OpenPhone's seamless integration of business and personal communication, combined with its intuitive and user-friendly interface, has truly simplified my daily operations. It's become an indispensable tool in my routine, thanks to its frequent use in client calls, team collaboration, and personal communication. The outstanding customer support only adds to the overall positive experience.

AU

Anonymous User

10/10/23

4.5 out of 5

"Quality Customer Support via email!"

What do you like best about OpenPhone? OpenPhone is a cost effective way to have a business number for your company. It comes with a variety of uses to coordinate with staff. Integration is easy, simply upload the app. Once the app is uploaded, you can receive calls via your current cell phone. Customer support is great. I have always contacted them outside regular business hours and received prompt replies.

AU

Anonymous User

10/09/23

5 out of 5

"Amazing Costumer Service"

What do you like best about OpenPhone? The UI is very nicely designed and clear. The service works great, although I haven’t used others to compare. The price sounds great, and after my research, I found this one to be the best fit for my company. The best part is their customer service; they respond quickly and help you out even if you made a mistake.

JB

Jay B

10/09/23

5 out of 5

"Great for our small business."

What do you like best about OpenPhone? Great for teams to work and organize across the world! We got it initially for us based but our team has grown to Asia and Central America and this is the perfect software for us!

MP

Maclean P

10/09/23

5 out of 5

"I adore this software"

What do you like best about OpenPhone? I adore this software since it is very easy to operate What do you dislike about OpenPhone?

JW

John W

10/08/23

5 out of 5

"OpenPhone Unveiled: A Comprehensive Review of Features and Functionality."

What do you like best about OpenPhone? Openphone helps me alot in growing my business.And the best thing in it is the user friendly interface and the quality of call is just amazing.

MR

Mike R

10/07/23

5 out of 5

"Smooth and easy experience - very user friendly."

What do you like best about OpenPhone? The best part about OpenPhone is that it can be used from our desktop using a headset, or on the go via our cell phone. I have access to my busines line from whereever I am so that I do not miss a call. Great service for text as well! The few times I had questions about set up, the support team was readily available and made the process very easy. I use open phone every day!

R

Ronald

10/06/23

1 out of 5

abused credit card without me knowing

I heard about it and wanted to test it, page said my credit card wouyld not be charged. I did not send or received one phonecall or whatever, and then $159 credit card billed, without any warning or so. I contacted support but no reply AT ALL. Isn't the law protecting clients to sneaky misleading procedures like this? I never gave my credit card credentials to subscribe for a yearly subscription?! Which US or EU can I report openphone, Hope somebody can tell me where to report this fraud, ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].