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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

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Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terrible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 2071-2080 out of 2093

DA

Daniel A

07/30/20

5 out of 5

"Finally a second phone number that works on mobile and desktop"

What do you like best about OpenPhone? OpenPhone is fast and reliable. It works on my iPhone and Mac. It can handle text messages and toll-free numbers. The pricing is reasonable, and actually more affordable than most competitors.

AU

Anonymous User

07/29/20

5 out of 5

"LOVE OpenPhone - I've used many alternatives, and this one's the best"

What do you like best about OpenPhone? As a co-founder and CEO of a busy start-up, it's a seamless experience. Can use from my desktop or my phone, and I can keyboard type messages to clients/customers. Reliable connections, unlike alternatives that I've used in the past. It's amazing!

SM

Sreeram M

07/29/20

5 out of 5

"Best multi-platform Phone & Text platform, seamless to integrate, allows your own workflow, open!"

What do you like best about OpenPhone? Productivity - true multiplier and simple to use. Upsides I know about: No learning curve. No holding you ransom to a proprietary system. Access via browser makes it easy to use, dead battery or charging all the time anyone? Phone app uses Wifi for calling and not your carrier signal - helps get around dead signal zones. Build your own workflow, small businesses - leave your contacts in gmail, possibilities are endless! Great support and a team for ...

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SR

Sandy R

07/28/20

5 out of 5

"Amazing convenience, professional and money saver"

What do you like best about OpenPhone? We were able to use our same landline number and transfer it to OpenPhone, no reprinting of business cards etc. We are saving 100$ of dollars a month. I am able to take calls while out of the office and not use my personal cell phone number. I am just so happy with this service. When someone leaves a voice message it transfers to a text. No more waiting till I get back to the office to check messages.

AU

Anonymous User

07/28/20

5 out of 5

"Very affordable, lots of features, good support"

What do you like best about OpenPhone? Love the price. Phone systems can get weirdly expensive. All I need is a business phone number that can be answered from a smartphone. OpenPhone is one of the most competitively prices products out there and a great product at that.

CM

Campbell M

07/27/20

4.5 out of 5

"Great virtual phone for distributed team"

What do you like best about OpenPhone? super simple interface and setup. very responsive support

LR

Leia R

07/27/20

5 out of 5

"Wonderful way to stay connected anywhere in the world!"

What do you like best about OpenPhone? OpenPhone has been a lifeline! It's an affordable way to stay connected, especially when traveling internationally. What do you dislike about OpenPhone?

LL

Logan L

07/27/20

5 out of 5

"So unbelievably easy to use"

What do you like best about OpenPhone? I like that everything is a click away. I can buy a new new number in a few seconds, I can answer or evade an incoming call and text the caller straight from the interface, I can label the calls to turn them into new contacts as soon as they come in.

YA

Yousef A

07/27/20

5 out of 5

"Great Service, Great App"

What do you like best about OpenPhone? Call quality is top notch, comparing to Line2, it isn't even close. What do you dislike about OpenPhone?

SG

Stefan G

07/25/20

5 out of 5

"Great service when you need a US phone number from outside the US!"

What do you like best about OpenPhone? The app and web version are easy to use. Audio quality is mostly great (depends also on the one you call) and you have a flat call and text rate.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].