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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 191-200 out of 2093

AU

Anonymous User

11/06/23

3.5 out of 5

"Decent Experience with an Optimistic Outlook for the Future"

What do you like best about OpenPhone? OpenPhone AI is surprisingly useful in summarizing conversations and providing transcripts. Has reduced my need to take notes during calls drastically. Also, the built in mini-CRM is critical and proven an invaluable tool for day to day use. Seamless transition between PC/browser based usage and the Android app has made my constant availablility to clients a breeze. All in all, with the exception of a few rough patches here and there (Windows App in ...

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AP

Anthony P

11/05/23

5 out of 5

"Easily the best value for my business."

What do you like best about OpenPhone? Being able to operate my phones like the big boys is a fantastic tool. What do you dislike about OpenPhone?

KH

Kevin H

11/04/23

5 out of 5

"My experience with OpenPhone was great, making it a valuable tool for my business."

What do you like best about OpenPhone? What I appreciate most about OpenPhone is its simplicity and ease of use. It streamlines my business communication, making it a breeze to manage calls and messages, and the customer support is top-notch!

AA

Ashar A

11/03/23

5 out of 5

"Really easy to use and set up"

What do you like best about OpenPhone? The ease of use and setting up open phone compared to competitors. It also has a very user friendly dashboard which can help monitor your entire team

DS

Diego S

11/03/23

5 out of 5

"Excellent call and text service for a fair price, without a forced fixed plan."

What do you like best about OpenPhone? Having a number for another country without being there. This helped me in the moving process from Mexico to Canada, being able to make local phone calls and send text messages, in a friendly app, and at a just price.

AU

Anonymous User

11/03/23

5 out of 5

"Very practical features for my business"

What do you like best about OpenPhone? I really appreciate OpenPhone's features and I wouldn't hesitate to recommend this application. What do you dislike about OpenPhone?

MM

Mason M

11/02/23

4.5 out of 5

"A review!"

What do you like best about OpenPhone? The support team is great and it's intuive. What do you dislike about OpenPhone?

AU

Anonymous User

10/31/23

5 out of 5

"OpenPhone is fantastic"

What do you like best about OpenPhone? The price! The ability to send automatic text messages! What do you dislike about OpenPhone?

BR

Boris R

10/30/23

5 out of 5

"Excelent phone app"

What do you like best about OpenPhone? Having an US nr in my iPhone - call and sms, that is great, easy to use, immediate support , easy to install, it integrates with a lot of other apps and that's amazing

VC

Victor C

10/30/23

4.5 out of 5

"Surprisingly good!"

What do you like best about OpenPhone? The platform is quite easy to understand and use. No "gotcha" mechanisms where you have to keep buying additional features to make it what you originally wanted.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].