OpenPhone Reviews in May 2025: User Ratings, Pros & Cons

"Incredibly easy to use with all of the powerful features you need"

What do you like best about OpenPhone? I love how easy it is to use and how responsive they are to customer feedback. What do you dislike about OpenPhone?

"Easily the best option for small businesses & professionals looking for a better work/life balance!"

What do you like best about OpenPhone? You can use it everywhere. Web, mobile, desktop. It's so quick and easy to get it up and running too! Being able to restrict incoming calls to business hours removes the need for a second mobile phone or landline.

"Simple to Use, Affordable, with Great Features!"

What do you like best about OpenPhone? How easy it was to get set up. Once I enrolled, I received emails every few days to walk me through important steps to take to get set up on my business phone. The instructions were easy to follow, and what I loved is that there was a live webinar I could join on getting started and to also ask questions if need be. Another stand-out was how easily I could look up information using the website for any questions I had! All I had to do was type my ...

"Value for your money"

What do you like best about OpenPhone? How easy it is to get a second number and control your employees by using this simple app, and the support team is always eager to help and listening to customers on how to improve.

"Customer Experience during setup"

What do you like best about OpenPhone? Customer service has been fantastic. Either via email or when needed, over the phone. Easy to get a hold of, good response time. Consistent answers. The same people help each time. No red-tape or complication. Simply, "let's get this job done for you." Appreciate the phone logue, ability to copy conversations into a pdf, all the available option in the entry level pkg, the ability to call/text from either laptop or mobile phone, and the app's ease of use.

"I used it to continue using my US number after moving back home and it is great"

What do you like best about OpenPhone? The support staff was quick to respond and were able to port my older number from AT&T which helped me a lot What do you dislike about OpenPhone?

"Open Phone is Great, especially when traveling abroad."

What do you like best about OpenPhone? 1. Super easy to sign up. 2. Super easy to get started and start using the service. What do you dislike about OpenPhone?

"Finally business phone done right and accesible!"

What do you like best about OpenPhone? Its simplicity allows my business to offer quick, high quality support. And with integrations like Zapier, I can make our comunications very personal using any third party service. We use it to talk with our shopify customers.

"Excellent!"

What do you like best about OpenPhone? Super inexpensive, easy to use and good customer service! What do you dislike about OpenPhone?

"Customer service made easy!"

What do you like best about OpenPhone? Amazing interface that makes setting up customer service easy and painless. Everything from porting my old number to setting up auto response texts for missed calls - 💯