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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1951-1960 out of 2093

AU

Anonymous User

03/10/21

4.5 out of 5

"Great Option for keeping your Canadian phone number while travelling"

What do you like best about OpenPhone? I was so happy to find this option which allows me to keep my Canadian mobile phone number while working overseas. What do you dislike about OpenPhone?

JD

Joseph D

03/09/21

5 out of 5

"My consulting was transformed; several-hour calls & multiple active text dialogues are effortless."

What do you like best about OpenPhone? The user interface is intuitive & appealing. Each client’s thread combines calls, voicemails, & texts in one record of their communications. Call quality & reliability are indistinguishable from an office landline.

LC

Lien C

03/06/21

5 out of 5

"Works for CX as well as our Sales team!"

What do you like best about OpenPhone? I like that I can send/receive SMS and MMS from my users What do you dislike about OpenPhone?

KG

Kenneth G

03/06/21

5 out of 5

"Great User Experience"

What do you like best about OpenPhone? Great experience using the product and I love the customer service as well What do you dislike about OpenPhone?

RB

Richard B

03/05/21

5 out of 5

"OpenPhone Rocks! Really!"

What do you like best about OpenPhone? I love being able to use OpenPhone on my laptop! Makes it easy to make phone calls there and copy and paste notes in text messages, etc.

HW

Heston W

03/05/21

5 out of 5

"OpenPhone changed the way we do business."

What do you like best about OpenPhone? Openphone scales across multiple businesses and departments with a very easy-to-use mobile app. I own & manage 4 businesses including commercial real estate investing, a tech startup, and heavy equipment rental. I can quickly add users and delegate phone duties to them.

AU

Anonymous User

02/24/21

5 out of 5

"Love your App !"

What do you like best about OpenPhone? The APP is intuitive, user friendly and the best part is it comes with a great SMS services as well where you can send a message to your prospects especially C Level folks. Keep doing the great work cheers!

AU

Anonymous User

02/24/21

4.5 out of 5

"Amazing app and service"

What do you like best about OpenPhone? The interface is user-friendly and easy to learn. The support from Customer Service is always on time and provides all the answers to your questions

AP

Allen P

02/22/21

5 out of 5

"Excellent SoftPhone for business or personal use"

What do you like best about OpenPhone? The quality of the product is great; the calls are clear and crisp, the desktop and mobile apps are fantastic and easy to use.

MN

Moaaz N

02/22/21

5 out of 5

"Amazing phone number technology provider!"

What do you like best about OpenPhone? OpenPhone is really easy to use and is a smooth software overall. What's more, is the support and integrations just make this software too good not to use! Integrate, OpenPhone with https://www.pickleai.com/ just opens a lot more and gives great insight.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].