OpenPhone Reviews in May 2025: User Ratings, Pros & Cons

"Great interface and customer service."

What do you like best about OpenPhone? OP is great because it allows users to mute themselves when they are away. It was easy to sign up for and the sales team was very helpful. I like how it can be used both on my mobile and desktop. The AI summaries of calls are great.

"Gamechanger For Our Relationships With Clients"

What do you like best about OpenPhone? The ability for all team members to see messages with our clients and be able to interact is the best feature. We used to have it all funnelled through one person's phone and we consistently missed items.

"Convenient, Fast and great support"

What do you like best about OpenPhone? The convinience is outstanding. They have a very fast and uncomplicated onboarding process. Due to it being so convinient I integrated it in my daily workflow. I had some self created issues that the support resolved quickly. They also have a vast varity of features I am still looking through (Webhooks, text messages, etc)!

"Works as it should!"

What do you like best about OpenPhone? Its very affordable for me small business. Everything seems to work as it should. What do you dislike about OpenPhone?

"The All-in-One Communication Platform for My Cleaning Business"

What do you like best about OpenPhone? OpenPhone has been a game-changer for my cleaning business. Its ease of use and implementation has allowed me to seamlessly integrate it into daily operations, making communication with clients and team members a breeze. Customer support is top-notch and the frequency of use has been daily since implementation. The number of features available is impressive and has added value to the business. Overall, OpenPhone has been a reliable communication tool ...

"Great for making inbound and outbound calls!"

What do you like best about OpenPhone? The fact that you can text message sms and make in and outbound calls. What do you dislike about OpenPhone?

"Excellent phone option for charities"

What do you like best about OpenPhone? Openphone is easy to use and has fantastic features which meets all of our needs, its also easy to set up. What do you dislike about OpenPhone?

"Great phone system for business"

What do you like best about OpenPhone? The system is very user-friendly, easy to set up, and inexpensive for all of the features you get. Calls, texts, and contacts are organized well. I like the feature allowing calls to be recorded so they can be reviewed later. Calls can also be forwarded to a non-OpenPhone number, if needed. A phone app and desktop app are also available. You can call or answer or receive or send texts via the phone or desktop app. Customer support is good too. I was ...

"Openphone"

What do you like best about OpenPhone? Being a parts upplier from South Africa and with several suppliers from the USA makes communication much more effective thus reducing our delivery times and resulting in getting more orders from our clients.

"A Great alternative to ring central."

What do you like best about OpenPhone? The UI is very user friendly. I really like the analytics feature that give us insight on the call made, time spent etc and the connectivity is really good.