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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1781-1790 out of 2093

JM

Joe M

10/29/21

3.5 out of 5

"Amazing this helps me with so much and I definitely recommend!"

What do you like best about OpenPhone? I like that I can choose what I want and it explains what it is. What do you dislike about OpenPhone?

NC

Nicole C

10/29/21

3.5 out of 5

"Want to Love OpenPhone"

What do you like best about OpenPhone? The UI for both the phone and computer app are great! The low price point is also a plus. What do you dislike about OpenPhone?

AU

Anonymous User

10/25/21

5 out of 5

"Professional level services that don't break the bank"

What do you like best about OpenPhone? OpenPhone provides exceptional call clarity coupled with features typically only found in enterprise systems. Even as a small business, I have a call tree, off-hour messaging, and voicemail to text. Also important to me is the ability to answer my phone from multiple locations (devices), forward calls to colleagues, and distinguish business calls from personal on my cell phone.

AD

Aleksandar D

10/25/21

5 out of 5

"Very useful service, great app"

What do you like best about OpenPhone? - Clean and intuitive user interface - Consistently good service

AU

Anonymous User

10/24/21

4.5 out of 5

"Modern, user-friendly business phone"

What do you like best about OpenPhone? Great user interface and very intuitive - and most importantly, they've built the product with collaboration in mind, which makes so much sense when it comes to business phone calls.

AU

Anonymous User

10/23/21

5 out of 5

"Overall the product as well as experience have been quite nice."

What do you like best about OpenPhone? The Pricing,The Product & the Customer Support. What do you dislike about OpenPhone?

MC

Master Conrad E

10/21/21

4.5 out of 5

"A great low cost solution"

What do you like best about OpenPhone? It's simple, reliable, easy to use, and integrates well with other apps. What do you dislike about OpenPhone?

AU

Anonymous User

10/21/21

4.5 out of 5

"An excellent service to use"

What do you like best about OpenPhone? The fact that you can route your calls when you are out of the us. Their customer service is awesome, The glitches I have experience while using their services is only in call response time but aside from that, they have excellent services.

AU

Anonymous User

10/21/21

5 out of 5

"Amazing App for International Travel"

What do you like best about OpenPhone? I love being able to keep my US phone number while I am traveling and it is also nice to be able to mute incoming calls between certain hours.

AU

Anonymous User

10/20/21

4.5 out of 5

"Impressive human care for an online service."

What do you like best about OpenPhone? The small touch of personalization in their customer support. The app itself, loads of options and integrations. The pricing is also great for all it does. Even SMS in Canada, that's great.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].