OpenPhone Reviews in May 2025: User Ratings, Pros & Cons

"Uncertain and long porting process. Good service after ported."

What do you like best about OpenPhone? Easy to use and nice user interface. Best features is that it supports group chat and the ability to record calls is a bonus. Aside from app features I found the customer service to be positive.

"Great VOIP for startups and mid-size businesses"

What do you like best about OpenPhone? Cloud-based client and mobile app just work on wifi or 4G connections without issue. Call recording.

"Honestly, best online phone app"

What do you like best about OpenPhone? I like the user interface and experience. It's got so many more features than G Voice, and looking back, G Voice feels prehistoric. The price is also a no-brainer.

totally incompetent

my number is not working, once i can call and 100 no, in a week and about 1000 tests only once i managed to get a call .... The assistance is incompetent, they have no idea what they are saying, after 20 emails without the problem being resolved they ask the same questions again as if we had never heard from each other ... I am deeply disappointed. I asked for a refund hoping that they are not also scammers, so I will only have wasted time with them. I totally advise against using this bad ...

"Great tool for sales"

What do you like best about OpenPhone? Ease of use, clarity of calls, customer support What do you dislike about OpenPhone?

"Very thorough customer service during signup and number porting."

What do you like best about OpenPhone? The interface is fast and simple compared to, for example RingCentral.The pricing is also very nice I also want to note that the sound quality is much better than other services I've used including Google Voice RingCentral and even a fiber optic line directly to my home using a converter

"Very powerful and easy to use, for a great price"

What do you like best about OpenPhone? OpenPhone combines texts and voicemails from a person in a single conversation. It sounds simple, but it is so ingenious. I can easily review a combination of text messages and voicemails in a single view. OpenPhone does much, much more but this is my favorite feature. It is superior as a user experience to Apple's native visual voicemail and iMessage -- those require two apps and bouncing back and forth between them.

"OpenPhone is Amazing all Around"

What do you like best about OpenPhone? OpenPhone is affordable and works great! I use the app on my ios to make and receive VOIP calls and it works perfectly for me. I have spoken whit customers service and they are a 10-star support team that always responds fast and are just the most pleasant people to deal with!

"Attentive, Affordable, and absolutely Amazing."

What do you like best about OpenPhone? Open phone offers some of the best pricing and outstanding customer service. The app has all the features that a business requires. I will continue to use open phone for a very long time!

"Open Phone is a good track but needs more improvement."

What do you like best about OpenPhone? I like the customer service reps. They reply really fast. Also, you can add emojis to the conversations you are having with a customer. You can also download the mobile app and have a better experience.