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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1741-1750 out of 2093

AU

Anonymous User

12/23/21

5 out of 5

"Great service, fantastic features, low cost theshold for start-up."

What do you like best about OpenPhone? Ability to text, intuitive interface, easy to configure. No specialized hardware needed. Great computer or phone based software.

EG

Eduardo G

12/22/21

4.5 out of 5

"Great solution"

What do you like best about OpenPhone? This is the way to do VOIP for your business. Open phone takes the cake and is reasonably priced. What do you dislike about OpenPhone?

AU

Anonymous User

12/22/21

5 out of 5

"Great product!"

What do you like best about OpenPhone? Love their features and user experience. Great pricing, Adding new features all the time. Their support is very quick. What do you dislike about OpenPhone?

GG

Gabriel G

12/18/21

5 out of 5

"Fantastic way to register a US phone number without the hassle of contracting national carriers"

What do you like best about OpenPhone? I needed a US phone number for my staying in the United States. The first option is to sign a contract with one of the national carriers. What if you don't want to register a new contract, and you also don't want to quit your country SIM? You sign up for OpenPhone, and register a phone number for a small monthly price. You can use it immediately through their app. Unlimited messages and calls to landline and mobile US phone numbers included.

DA

Dionne A

12/17/21

5 out of 5

"Great Service and Price"

What do you like best about OpenPhone? I love having a separate phone number for my business without carrying a separate phone. I appreciate the ability to text and for clients to leave a voicemail. Love the voicemail transcription. Any problems or service interruptions are quickly resolved, with EXCELLENT customer service! Great value for business spending!

AU

Anonymous User

12/16/21

4.5 out of 5

"Respectful and Responsive Customer Service"

What do you like best about OpenPhone? I loved the quick responses from Open Office. Howbeit, the email alerting me to the charge on my card a day prior, genius!

KC

Kevin C

12/16/21

4.5 out of 5

"Inexpensive softphone"

What do you like best about OpenPhone? Good softphone. They have a Mac client, web client and you can use it on your cell. Good sound, good record-keeping. Keeps recordings of your conversation which is important to my business. Recommended.

AO

Aaron O

12/16/21

5 out of 5

"Great Service, Awesome Platform, Reasonable Price!"

What do you like best about OpenPhone? The simple interface is excellent and easy to get started quickly! I spent over three hours comparing services and decided on this platform even over Google voice.

JK

Junichi K

12/16/21

5 out of 5

"good tool for restaurants industry"

What do you like best about OpenPhone? Once we missed phone-call from customers, Openphone send the text message to the customers with information about our business hours, online order system, and more information.

AU

Anonymous User

12/16/21

4 out of 5

"Uncertain and long porting process. Good service after ported."

What do you like best about OpenPhone? Easy to use and nice user interface. Best features is that it supports group chat and the ability to record calls is a bonus. Aside from app features I found the customer service to be positive.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].