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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1731-1740 out of 2093

JE

Jason E. T

01/21/22

4.5 out of 5

"Great for foreigners needing a local number!"

What do you like best about OpenPhone? I can call anyone in the USA, and anyone in the USA can call me too (even if I am sitting in Germany). I can also use the phone number for 2FA (not all, but most).

AU

Anonymous User

01/21/22

5 out of 5

"Great service, excellent support."

What do you like best about OpenPhone? Very easy to set and begin. Highly recommend. What do you dislike about OpenPhone?

AM

Ana Maria E

01/20/22

5 out of 5

"Easy to use"

What do you like best about OpenPhone? A nice and friendly website. It looks great. What do you dislike about OpenPhone?

PF

Paul F

01/20/22

5 out of 5

"Excellent support & experience so far- they are super responsive with follow up & customer support."

What do you like best about OpenPhone? Super responsive- answered all my questions and dealt w/everything quickly. Daniella was amazing on demo answering multiple questions.

PF

Paul F

01/20/22

5 out of 5

"Excellent support & experience so far- they are super responsive with follow up & customer support."

What do you like best about OpenPhone? Super responsive- answered all my questions and dealt w/everything quickly. Daniella was amazing on demo answering multiple questions.

AM

Ana Maria E

01/20/22

5 out of 5

"Easy to use"

What do you like best about OpenPhone? A nice and friendly website. It looks great. What do you dislike about OpenPhone?

AM

Ana Maria E

01/20/22

5 out of 5

"Easy to use"

What do you like best about OpenPhone? A nice and friendly website. It looks great. What do you dislike about OpenPhone?

PF

Paul F

01/20/22

5 out of 5

"Excellent support & experience so far- they are super responsive with follow up & customer support."

What do you like best about OpenPhone? Super responsive- answered all my questions and dealt w/everything quickly. Daniella was amazing on demo answering multiple questions.

GB

Ginelle Barry

01/11/22

4 out of 5

I do not always receive a notification…

I do not always receive a notification when I receive a text. Also, when I am replying to a text, the text box is hidden behind the keyboard.

AU

Anonymous User

12/23/21

5 out of 5

"Hands down, the best business phone system!"

What do you like best about OpenPhone? Simple, portable, digital phone system; works really well for our async, remote company. What do you dislike about OpenPhone?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].