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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1701-1710 out of 2093

KZ

Karen Zeltzer

02/09/22

5 out of 5

Perfect for our needs as a 24 hour…

Perfect for our needs as a 24 hour crisis response program with rotating on call clinicians. Easy to use. Easy to communicate between staff.

KZ

Karen Zeltzer

02/09/22

5 out of 5

Perfect for our needs as a 24 hour…

Perfect for our needs as a 24 hour crisis response program with rotating on call clinicians. Easy to use. Easy to communicate between staff.

JG

Julian Gallego

02/09/22

5 out of 5

Quite nice service

Quite nice service, nice to use

MP

Milenko Paunic

02/09/22

5 out of 5

Great experience with OpenPhone…

Great experience with OpenPhone couldn't ask for anything more!

DW

Danny William

02/09/22

4 out of 5

It's good

It's good, but need to make improvements, like when we receive calls on the phone it didn't show the contact name.

MB

Mary B

02/03/22

5 out of 5

"Open Phone"

What do you like best about OpenPhone? I love open phone. One of the best features is that you can set up your business hours. If it's after-hours clients get a different voicemail and automatic text message than they get during hours. This is huge for my business. You also can collaborate with colleagues as a team reply to things which is also an amazing feature.

JP

Jose P

02/03/22

5 out of 5

"Great Dialer"

What do you like best about OpenPhone? I love the fact that I am able to have multiple phone numbers and conduct outbound activity all from one place.They have one of the most responsive support teams out there.

MB

Mary B

02/03/22

5 out of 5

"Open Phone"

What do you like best about OpenPhone? I love open phone. One of the best features is that you can set up your business hours. If it's after-hours clients get a different voicemail and automatic text message than they get during hours. This is huge for my business. You also can collaborate with colleagues as a team reply to things which is also an amazing feature.

JP

Jose P

02/03/22

5 out of 5

"Great Dialer"

What do you like best about OpenPhone? I love the fact that I am able to have multiple phone numbers and conduct outbound activity all from one place.They have one of the most responsive support teams out there.

MB

Mary B

02/03/22

5 out of 5

"Open Phone"

What do you like best about OpenPhone? I love open phone. One of the best features is that you can set up your business hours. If it's after-hours clients get a different voicemail and automatic text message than they get during hours. This is huge for my business. You also can collaborate with colleagues as a team reply to things which is also an amazing feature.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].