OpenPhone Reviews in July 2026: User Ratings, Pros & Cons
Streamline your business calls, anytime, anywhere.
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Starts from $10 / User / Month
OpenPhone Reviews & Ratings
OpenPhone pros and cons
Reviewers describe an intuitive, polished interface that is easy to set up and use.
Customer service is frequently praised as responsive and helpful.
Users find it economical and affordable compared to alternatives like RingCentral and Line2.
Collaboration features like shared threads and SMS help teams support customers together.
One long-term customer found support frustrating and slow when technical issues arose.
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Showing 1651-1660 out of 2093
AU
Anonymous User
02/14/22
"The perfect phone for an entrepreneur."
What do you like best about OpenPhone? I loved how simple it is and how powerful it can be at the same time. I love it. I always use the text message system, and I love there is an app so you can use it on the phone. The competitors have no chance against this app.
TW
Tom W
02/14/22
"Great Service & Great Prices"
What do you like best about OpenPhone? I can take care of business from anywhere. Their customer service has always been top-notch. What do you dislike about OpenPhone?
AU
Anonymous User
02/14/22
"The perfect phone for an entrepreneur."
What do you like best about OpenPhone? I loved how simple it is and how powerful it can be at the same time. I love it. I always use the text message system, and I love there is an app so you can use it on the phone. The competitors have no chance against this app.
V
Veronica
02/13/22
Good app, bad customer experience
The app is great and has many features, but customer support is horrible to deal with. Bulk contacts were deleted twice and pretty much called me the liar since no one else experienced this issue. After sending them a video of it happening I was told they would investigate. Wasted over a month in this plus paying this service that I can't even use. The time it takes to respond is slow and understandable since they are getting more people for support, but it really doesn't excuse providing ...
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JB
James Balanay
02/13/22
GREAT APP.
GREAT APP. its a great help for out sourcing business.
KC
Kyle C
02/13/22
"Great for therapists!"
What do you like best about OpenPhone? I love being able to set business hours and keep my business contacts separate. What do you dislike about OpenPhone?
ES
Eric Stokley
02/13/22
Allow users to pick a ring tone.
Great work. You guys need to develop a way to allow user settings to pick a ring tone for calls coming to the apps number.
JT
Jeff Taylor
02/13/22
The Right Choice
Open Phone has proven to be the very communication solution that I need for my small businesses. With Open Phone, I am working with a company that has demonstrated they genuinely care about the success of my business. Their professional, responsive, knowledgeable and pleasant customer service, excellent product and true value for the dollar, all confirm that I have made the right choice with Open Phone.
CS
Carol Simpson
02/13/22
This is the first time I had this…
This is the first time I had this problem with OpenPhone. When calling New Mexico, the calls were not going through properly and when I actually reached my clients they could not hear me.
JB
James Balanay
02/13/22
GREAT APP.
GREAT APP. its a great help for out sourcing business.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].