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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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Starts from $10 / User / Month

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1641-1650 out of 2093

RC

Robert Clements Tu Mentor Lati

02/16/22

1 out of 5

They don't have any phone number to…

They don't have any phone number to talk with an agent when you need it, that is horrible to talk with an agent by emails and wait long time or days for an answer.

FM

Francois M

02/16/22

5 out of 5

"Our business phone system"

What do you like best about OpenPhone? I like to manage or business toll free number from my computer with OpenPhone. What do you dislike about OpenPhone?

AB

Ajay B

02/16/22

4.5 out of 5

"Director Sales and Business Development"

What do you like best about OpenPhone? The Quality of Calls is excellent, and it also connects to customers quickly. What do you dislike about OpenPhone?

VM

Vanessa M

02/15/22

5 out of 5

Open Phone is extremely easy to use

Open Phone is extremely easy to use, very customizable, and intuitive. I've been using it for about two months now, and I love how I'm able to choose operating hours and separate work and personal life. It's been great.

IM

Isabel Marq

02/15/22

5 out of 5

The Open Phone responds exactly to my…

The Open Phone responds exactly to my needs : to maintain a direct line with the USA with unlimited calls and messages for an affordable price, all this keeping my previous number, so I maintain all access to bank accounts, etc. where authentication/double authentication is required. The process was very easy supported by an excellent and friendly team, always volunteering to assist, clarify and resolve any issue. The teams knowledge and responsiveness is remarkable and this made the all ...

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VM

Vanessa M

02/15/22

5 out of 5

Open Phone is extremely easy to use

Open Phone is extremely easy to use, very customizable, and intuitive. I've been using it for about two months now, and I love how I'm able to choose operating hours and separate work and personal life. It's been great.

IM

Isabel Marq

02/15/22

5 out of 5

The Open Phone responds exactly to my…

The Open Phone responds exactly to my needs : to maintain a direct line with the USA with unlimited calls and messages for an affordable price, all this keeping my previous number, so I maintain all access to bank accounts, etc. where authentication/double authentication is required. The process was very easy supported by an excellent and friendly team, always volunteering to assist, clarify and resolve any issue. The teams knowledge and responsiveness is remarkable and this made the all ...

Read more

B

Bre

02/14/22

5 out of 5

Great Service

Love the service

B

Bre

02/14/22

5 out of 5

Great Service

Love the service

TW

Tom W

02/14/22

5 out of 5

"Great Service & Great Prices"

What do you like best about OpenPhone? I can take care of business from anywhere. Their customer service has always been top-notch. What do you dislike about OpenPhone?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].