OpenPhone Reviews in July 2026: User Ratings, Pros & Cons
Streamline your business calls, anytime, anywhere.
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Starts from $10 / User / Month
OpenPhone Reviews & Ratings
OpenPhone pros and cons
Reviewers describe an intuitive, polished interface that is easy to set up and use.
Customer service is frequently praised as responsive and helpful.
Users find it economical and affordable compared to alternatives like RingCentral and Line2.
Collaboration features like shared threads and SMS help teams support customers together.
One long-term customer found support frustrating and slow when technical issues arose.
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Showing 1621-1630 out of 2093
BT
Blessing Tarika Brandt
03/02/22
My experience with OpenPhone (although…
My experience with OpenPhone (although still new) has been fabulous thus far; reliable and really useful! Their customer service is excellent too; warm, caring, efficient, well informed. So far I’m super happy! I’ll update this review if anything changes but I don’t expect it to. The price is also very fair! We looked around and this had the best reviews and features for the price and what my partner and I were looking for.
MS
melisa socorro
02/26/22
Zero customer service, extremely buggy
Non existent customer service and Super buggy plattform. If you try to use this app get ready to experience all kinds of bugs, contacts info deleted multiple times, texts not going out or coming in, bad phone communication. Don't trust the 5 star reviews, you will end up switching to another provider, trust me
MF
Michael F
02/26/22
"Had some issues tech issues and they promptly solved it. The interface is great and feels seamless."
What do you like best about OpenPhone? Quick troubleshooting for tech issues Reasonably priced
JS
Jennifer S
02/26/22
"Great app for streamlining client calls!"
What do you like best about OpenPhone? Open Phone has given our staff the ability to have direct access to their clients outside of the salon. Is has streamlined our coummnication and freed up to time to focus on other business building items.
AU
Anonymous User
02/24/22
"5 stars"
What do you like best about OpenPhone? clean, thoughtful, simple user interface What do you dislike about OpenPhone?
MT
MHS Team
02/24/22
Very good business phone software
Very good business phone software. I like it because it has a simple and straightforward interface. And the app is nice as well it's very smooth and not clunky
WC
WIRELESS CALLER
02/23/22
As of 03/09/2022:
As of 02/23/2022: This is seriously this is one of the better services and fairly priced IMO. However I have noticed the Caller ID or ANI not passing through into the toll free number configured on my account. However the non-toll free number on the same account (sharing virtually identical settings as the toll free number on my same account) does pass the callers phone number calling me. Will need to investigate further and revise my review as needed. The thing is my toll free number used ...
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A
Alcomy
02/21/22
Easy and Reliable
I love OpenPhone. It is so easy to use and has a great feature set. It has been the perfect phone system in terms of features and price for our business. As we grow we know OpenPhone can grow with us. We highly recommend it.
JO
Jason O
02/20/22
"OpenPhone is literally the best. I mean it."
What do you like best about OpenPhone? It’s so easy to use. Inexpensive. Fast. Awesome. Great team. Literally love it. What do you dislike about OpenPhone?
JF
Jeep F
02/20/22
"Excellent Customer Service!"
What do you like best about OpenPhone? The customer service is excellent including a reach-out from the CEO What do you dislike about OpenPhone?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].