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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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Starts from $10 / User / Month

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1611-1620 out of 2093

AU

Anonymous User

03/15/22

5 out of 5

"Best choice for small businesses"

What do you like best about OpenPhone? I love how we can text clients as well as send and receive images. Our business is very personal and we needed a tool that could help us achieve that. We can also use the app on our computer and not just our phones, which is very convenient. OpenPhone offers all of that at a very affordable price.

AU

Anonymous User

03/14/22

5 out of 5

"Best app EVER for our business needs"

What do you like best about OpenPhone? The customer service is phenomenal!! I also LOVE that my business contacts can be stored within the app. What do you dislike about OpenPhone?

CM

Christian M

03/14/22

5 out of 5

"Amazing!"

What do you like best about OpenPhone? I like best that I have been receiving personalized attention with minimum weight times and I feel my particular needs are really being attended to by open phone... thank you!!

AU

Anonymous User

03/14/22

5 out of 5

"Best app EVER for our business needs"

What do you like best about OpenPhone? The customer service is phenomenal!! I also LOVE that my business contacts can be stored within the app. What do you dislike about OpenPhone?

CM

Christian M

03/14/22

5 out of 5

"Amazing!"

What do you like best about OpenPhone? I like best that I have been receiving personalized attention with minimum weight times and I feel my particular needs are really being attended to by open phone... thank you!!

PL

Paul L

03/12/22

4.5 out of 5

"Solid business communication system for our growing team"

What do you like best about OpenPhone? Calls & sms/mms are in the same contact thread. Ability to mute & forward numbers to my team. What do you dislike about OpenPhone?

AU

Anonymous User

03/10/22

4.5 out of 5

"This phone service has helped me tremendously!"

What do you like best about OpenPhone? I live in Hong Kong and a U.S. cell phone with an international plan is really expensive. I don't need to do that many calls so it's perfect. You can also text!

DL

Dee L

03/03/22

5 out of 5

"Straight forward setup. Inexpensive for small businesses"

What do you like best about OpenPhone? Easy to setup. Great features. I like that my husband and I can both answer the calls workout being tired to one physical device.

BC

Bailey C

03/03/22

4 out of 5

"OP over Gvoice"

What do you like best about OpenPhone? I like the UX of openphone. Much quicker than gvoice, only thing is make sure you have good cell coverage for audio quality, as with most voip

A

ADSL

03/03/22

2 out of 5

Time...

Ask for SMS verification after registration, then credit card info etc etc etc.... then wait? What is this 1995? Nowadays time is most important than pretty much anything digital services expected to have an almost instant response for pretty much all situations. So far I have no idea about the service itself since I cannot use it, I may not use it and go somewhere else since I don't have time to wait... I went to the support widget they have on they web to try find a solution asap but ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].