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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1591-1600 out of 2093

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Ari D

03/28/22

5 out of 5

"Openphone is a phenomenal product."

What do you like best about OpenPhone? Ease of use and user-friendly interface for both PC + mobile. What do you dislike about OpenPhone?

SG

Shitanshu G

03/27/22

5 out of 5

"Best Business SoftPhone / VoIP Phone I have used so far"

What do you like best about OpenPhone? Works every time with excellent voice quality and quick SMS message delivery, just like your everyday 4G cell number. It has a very user-friendly UI and you do not need to spend any time figuring it out. Customer care is responsive and they follow up with you to ensure you find what you need.

AU

Anonymous User

03/26/22

5 out of 5

"Awesome VoIP Service for small business with great support"

What do you like best about OpenPhone? Their number picker is quite good. I was able to get a really unique vanity number that suits the business well. The support is fast to respond and is capable of quickly solving non-standard requests. The app is functional and easy to use. Overall 10/10!

AU

Anonymous User

03/23/22

5 out of 5

"Smooth Sailing"

What do you like best about OpenPhone? Our office loves only having one interface to communicate with clients. Previously used separate apps for calling and sms

AU

Anonymous User

03/22/22

5 out of 5

"Excellent service"

What do you like best about OpenPhone? I like that I can use a different phone number for my business. What do you dislike about OpenPhone?

AU

Anonymous User

03/22/22

5 out of 5

"Excellent service"

What do you like best about OpenPhone? I like that I can use a different phone number for my business. What do you dislike about OpenPhone?

ER

Elite R

03/21/22

5 out of 5

"They don't rest until your problem is solved!"

What do you like best about OpenPhone? It's extremely user-friendly, and customer support is always there for you to help you with any problem you have. What do you dislike about OpenPhone?

MC

Margaret C

03/21/22

5 out of 5

"I love OpenPhone for my small business. It meets all of our needs and tracks calls/texts easily."

What do you like best about OpenPhone? I love the ability to text and track calls. I also love the ability to look at the stats for usage by office and each employee. What do you dislike about OpenPhone?

MC

Margaret C

03/21/22

5 out of 5

"I love OpenPhone for my small business. It meets all of our needs and tracks calls/texts easily."

What do you like best about OpenPhone? I love the ability to text and track calls. I also love the ability to look at the stats for usage by office and each employee. What do you dislike about OpenPhone?

ER

Elite R

03/21/22

5 out of 5

"They don't rest until your problem is solved!"

What do you like best about OpenPhone? It's extremely user-friendly, and customer support is always there for you to help you with any problem you have. What do you dislike about OpenPhone?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].