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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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Starts from $10 / User / Month

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1571-1580 out of 2093

SH

Sorin Holban

04/05/22

5 out of 5

Does what I needed it to do

Date of experience: April 06, 2022

RW

Regina Wolf Fritz

04/05/22

5 out of 5

Simple and it works

Simple and it works. All I am asking for. Thanks, Regina

MS

Mahad Shahzad

04/04/22

5 out of 5

OpenPhone has changed the game

OpenPhone has changed the game The way we approach phone related activities was always surrounded with confusion, a lack of control, and an overall feeling of using prehistoric tech. OpenPhone has added so much to how we use call in numbers, how we call our clients, and how we approach the medium entirely. It has added many aspects to our abilities in this space and we love using the platform.

HS

Havan Surat

04/02/22

5 out of 5

easy to use

user friendly

NS

N Singh

03/31/22

5 out of 5

Works like a normal phone...no issues

Works like a normal phone...no issues. Seamless way to have a separate line on 1 phone. Recommend to any small business!

PM

Peter Mason

03/30/22

4 out of 5

Business best phone, Great product

Great product, best virtual phone for Business I ever had even better than a real land line, lost of features and options for a great price with scalable potential for future expansion.

ZC

Zara Carter-Alvarado

03/30/22

5 out of 5

Perfect for my Buisness needs and…

Perfect for my Buisness needs and affordable!

PC

Pedro Cobucci

03/29/22

5 out of 5

Best e-phone app ever

Best e-phone app ever! simple, reasonable pricing, always works! Very satisfied!

KR

Kanika Redd

03/29/22

4 out of 5

The best I've used so far with a fair price

I love that you can use it on your phone and computer. I love that you can set office hours. I only wish I could get a notification of who contacted me outside of office hours once I open.

K

Katherine

03/29/22

4 out of 5

Sometimes

This company is fantastic! I had trouble with another VOIP provider receiving/sending sms messages. Once my number was ported over, I have not missed a message. While in another country, this is the most affordable way to keep connected. Sometimes, I have a bit of trouble of being able to have a conversation with someone if I am on data only. I can’t hear the person and they can’t hear me well. I think it it has to do with the cellular network rather than the service. I have no problems ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].