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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1541-1550 out of 2093

AU

Anonymous User

04/29/22

5 out of 5

"Better than all the rest!"

What do you like best about OpenPhone? The feature set is completed, MMS, SMS, group messaging, porting in and out, customer service availability, cross-platform product footprint, and integrations are all there for the best price in a professional product!

AU

Anonymous User

04/29/22

5 out of 5

"I am very satisfy with the customer service from OpenPhone"

What do you like best about OpenPhone? OpenPhone is quick to resolve issues through its support team. I use my laptop and cell phone and the system works according to the information stated website.

AU

Anonymous User

04/29/22

5 out of 5

"Better than all the rest!"

What do you like best about OpenPhone? The feature set is completed, MMS, SMS, group messaging, porting in and out, customer service availability, cross-platform product footprint, and integrations are all there for the best price in a professional product!

AU

Anonymous User

04/29/22

5 out of 5

"Great Platform"

What do you like best about OpenPhone? It is easy to us, the connection works great and the customer support is amazing What do you dislike about OpenPhone?

MH

Marlon H

04/28/22

3.5 out of 5

"Great Phone System with Not-As-Great Call Quality"

What do you like best about OpenPhone? I'm a huge stickler for great UI/UX design, and OpenPhone has it. I love the user interface, it's usability is simple and straightforward, and it offers everything at very affordable pricing. I also love the text messaging features and text transcriptions of voicemails.

TN

Tamina N

04/27/22

4.5 out of 5

"Great Voip option"

What do you like best about OpenPhone? I like that it is a reasonable price. The service is reliable, which is not the case with other VOIP I've tried. It also works even though my data plan is not from Canada.

AU

Anonymous User

04/22/22

5 out of 5

"Open Phone is a easy, affordable win!"

What do you like best about OpenPhone? Amazing features, affordability, ease of use. Open Phone even allows you to port in your personal number or buy a number for 5 dollars a month! I also love the automated text messages.

DH

Diane H

04/21/22

5 out of 5

"Great Value And Service"

What do you like best about OpenPhone? The platform is easy to use and has a lot of functionality. The service is outstanding as well What do you dislike about OpenPhone?

DD

David D

04/21/22

5 out of 5

"It works - this is the 5th system I've tried and haven't had any issues with phone quality"

What do you like best about OpenPhone? It works. I know that's hard to believe but I've tried FreshCaller, Dialpad, and a few others that have really poor performance (e.g., calls dropped, poor features, doesn't include SMS, etc.). OpenPhone works and has SMS and voice which is awesome.

AU

Anonymous User

04/20/22

4 out of 5

"A great solution for a shared virtual phone line"

What do you like best about OpenPhone? It's attractive, flexible, powerful, and mostly works well. What do you dislike about OpenPhone?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].